Customer Service Data Entry
Resume:
KRISNA G. LACHICA
**- * **** **, *. Velez Street,
Brgy. Guadalupe, Cebu City 6000
Mobile #: 093********
******.*******@*****.***
************@*****.***
mailto:******.*******@*****.***
mailto:******.*******@*****.***
PERSONAL INFORMATION
Birth Date: April 19,1991
Birth Place: Taguig, Metro Manila
Gender: Female
Civil Status: Single
Citizenship: Filipino
Religion: Roman Catholic
Height: 5’3
Weight: 98 lbs.
Interests: Travelling, books and movies.
Special Skills: Proficient in English and can multitask effectively.
EDUCATION
TERTIARY University of Cebu
Sanciangko St., Cebu City Philippines 6000
Bachelor of Science in Information Technology
2006-2008
SECONDARY Cebu City Don Carlos Gothong High School
San Nicolas Proper, Cebu City Philippines 6000
1996-2000
PRIMARY Silangan Elementary School
Upper Bicutan, Taguig, Metro Manila Philippines 5000
1990-1996
JOB EXPERIENCE
Aegis - People Support Inc.
Customer Service Agent - WWTE
February 09,2010 – July 2010
Customer Service Agent - EMAIL
July, 2010 – December 31, 2012
Convergys
Technical Service Representative
March 25, 2013 – July 19, 2014
Teleperformance
Executive Operations – Telephone Banker
August 22, 2014 - January 13, 2016
RealPage Contact Center
Senior Associate – Marketing Department
March 28, 2016 - December 31, 2016
ConnectUs Contact Center
Quality Analyst – Warm Transfer Department
January 16, 2017 - Present
CHARACTER REFERENCES
Aiza Barnido Team Lead - Operations Marketing RealPage Contact Center
10 th floor Lot 3 Blk 13 Archbishop Reyes Ave., Cebu City, Philippines
E ****.*******@********.***
Edson James Munoz Senior Manager Operations United Health Group
Calyx Tower, Asiatown IT Park, Apas, Cebu City, Philippines
Ma. Kim Diamalon Senior Quality Analyst Operations ConnectUs Contact Center
14th Floor GAGFA Tower, S Cabahug, Cebu City, Philippines
Herbert Louie Lapid Team Lead - Operations Warm Transfer ConnectUs Contact Center
14th Floor GAGFA Tower, S Cabahug, Cebu City, Philippines
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