Customer Service Representative
Resume:
VANESSA JACQUE ROBINSON
Hope Mills, NC 28348
**************@*****.***
Objective: To obtain a position as a Customer Service Representative that would allow me to build upon my previous work history.
Employment:
Sykes
921 Strickland Bridge Rd.
Fayetteville, NC 28304
Customer Service Representative
11/2016-04/2017
Received inbound calls on the behalf of AT&T customers to resolve issues and complaints.
Assisted with upgrading service according to customer current plan and credit rating.
Processed customer’s transaction to close out sales.
Offered and educated customers about all services offered though Sykes including DIRECTV.
Education:
FTCC- GED Program
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