Sharnee Gilder
***** **** *** ***** *******, TX *7084
*************@*******.***
Objective
To gain employment as an administrative assistant, office manager, or customer service position where I can use my experience with office software, phone communication skills, and ability to multitask in a manner which will help to further the company's mission of providing excellent service to clients.
Skills
Calendaring
MS Office Proficient
Travel Arrangements
Proficient in Adobe software
Social Media
Windows
Apple OS
Zendesk
Organization
Data Entry
Phone Etiquette
Education
Lamar State University
05/2018
B.S Sociology
Experience
Cashier – Brookshire Brothers
01/2011– 01/2013
Assisted customers with final purchases and answered questions at the checkout.
Primary job duties included ringing up purchases, scanning coupons.
Exuded friendly, courteous, and positive attitude and demonstrated professionalism.
Customer Service Agent – Convergys
02/2013-05/2015
Managed a wide variety of customer service and administrative task to resolve customer issues.
Answer and direct phone calls
Organize and schedule appointments
Administrative Assistant – Kelly Services
05/15 – Current
Write and distribute email, correspondence memos, letters, faxes and form
Book travel arrangements
Plan meetings
Organize and schedule appointments of various types
Order office supplies