MARK J. RASPANTI
Pittsburgh, PA ***** **********@*****.*** Cell: 412-***-****
https://www.linkedin.com/in/markraspanti
SUMMARY
A hard working dedicated professional with extensive knowledge of the computer industry. Experienced in many areas of the Managed Services environment including, Supply Chain and Procurement, Account Business Management, Project Management, Data Center Management, Sales Support, System Administration, Consulting, Contract Writing and Negotiating. Industries served include, manufacturing, banking and finance, professional services and healthcare. Demonstrated strengths include communication (both written and verbal), problem solving, team leader and determination. Experience also includes international procurement and vendor management in US, EMEA and APJ regions.
PROFESSIONAL EXPERIENCE
Solar City Corporation, Pittsburgh, PA 2016 - Current
Field Energy Consultant and Project Management
Designed systems and solutions for home owners. Managed projects from end to end.
Coordinating various internal teams and utility companies to bring the solution to completion.
Hewlett Packard Enterprise, Pittsburgh, PA 2001 – 2016
Technology Solutions Group/ Managed Services
Account Business Analyst - KPMG – HP Program Management Office
Consulted with client and Program Management Office to determine IT Infrastructure needs and planned accordingly.
Developed a procurement process that improved product delivery time.
Developed and Maintained Asset Database
Developed the Asset Management Life Cycle
Created and maintained the Configuration Management Database.
Liaison between client and Program Management Team
Performed international procurement of assets and SOW based consulting.
Tracked orders placed to delivery and close.
Created change orders to facilitate the installation of equipment.
Managed inventory in all regions, US EMEA and APJ.
Negotiated and managed global hardware and software maintenance contracts.
Provided billing and forecasting information to the Account Executive.
Worked with HP Financial Services to set up equipment leasing arrangements.
Managed capacity in US, EMEA and APJ data centers.
Facilitated Incident, Operational and Change Management.
Custom Business Unit Consultant / Sales Support / Business Focal 1998 - 2001
Rollout Site Project Manager and Technical Support – Banking/Manufacturing
Selected by HP Management as the Project Delivery Manager for several deployment teams throughout the US. Managed individuals, handled asset tracking, delivered technical consulting and product updates. Each site was completed successfully and on time.
MARK J. RASPANTI **********@*****.***
Compaq Computer Corporation OMS Team 1996– 1998
NT Network Outsourcing – Steel Manufacturing Industry
Duties included System Management, System Administration, deployment, backup strategies and Project Management for multiple sites.
DIGITAL EQUIPMENT CORPORATION, Pittsburgh, PA 1991 – 1996
Services Engineer, LAN Engineer / Microsoft MCSE, Novell CNE
Installed, upgraded and implemented IT solutions for customers. Focus was on Microsoft solutions.
Field Service Engineer
Handled hardware and software support for major clients in downtown Pittsburgh and surrounding area.
WESTINGHOUSE ELECTRIC CORPORATION 1986 – 1991
Senior Field Service Engineer
EDUCATION
Masters Certificate in Project Management – The George Washington University
College of General Studies – University of Pittsburgh, Pittsburgh, PA
(Area of Concentration: Information Science)
Associates Degree, Specialized Technology – Penn Technical Institute, Pittsburgh, PA
CERTIFICATIONS
Masters Certificate in Project Management ITSM Configuration Management
ITSM Foundation Microsoft Certified System Engineer
Microsoft 2000 Product Specialist A+ Certified
Novell Certified Netware Engineer