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Customer Service Supervisor

Location:
Ypsilanti Charter Township, MI
Posted:
July 13, 2017

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Resume:

TONY MERKLIN

**** ******** *****

Superior Township, MI 48198

734-***-**** / 314-***-****

ac1alx@r.postjobfree.com

Aerotek 2011-2011

*** ***** *****

Troy, MI 48098

248-***-****

Production Supervisor @ Ford Motor Company/ Wayne Assembly

Supervising 30 UAW Assemblers/ 20 UAW Drivers

Special Assignment/ Short Term Assignment working on modifications for 2012 Focus

Processed 14,000 units within a seven week period (Mar, Apr, May 2011)

Caraco Pharmaceutical Laboratories, Ltd 2008-2009

1150 Elijah McCoy Drive

Detroit, MI 48202

313-***-****

Dispensing Supervisor/ Elijah McCoy Headquarters

Supervised 35 Operators in dispensing Department

Responsible for weighing & measuring bulk chemicals for active and inactive ingredients in Professional Prescription/ Generic based pharmaceutical drugs

Packaging Supervisor

Supervised 50 Operators in packaging Plant

Rotating shift schedule/ 7 days a week/ 24 hours a day/ weekends & holidays

Responsible for packaging bulk pharmaceutical tablets and capsules to bottles, ready to ship to distribution center

Directed operations under FDA Guidelines, Good Manufacturing Practices, Standard Operating Procedures

Achieved accountability with union Shop Operators based on Performance Objectives

Met and exceeded scheduling requirements for Packaging Goals

Completed Packaging Objectives under Quality Assurance Controls

Ford Motor Company 2000-2007

St Louis Assembly Plant, St Louis, MO

Michigan Truck Plant, Wayne, MI 48184

Operations Supervisor

Supervised 35 Assembler Position in Trim Department/ Final Production Line

Maintained Production Line speed of 58 units per hour

Accountable for Down Time/ Met specific goals for elimination Down Time

Quality Assurance for all units leaving area. If defects, Team Leader to repair out of area/ while keeping Production Line running

Continuous training/ Cross training of Associate Assemblers

Rotated job assignments of Assemblers

Maintain Safe Work Standards with zero lost time injuries

Achieved ongoing Ford Work Standards by reducing Assembler Positions and reallocating work flows

Material Handling Supervisor

Supervised 28 Line Feeder Associates/ Hi-Lo Drivers

Responsible for maintaining min & max parts on Production Line

Supervised 8 Shipping & Receiving Associates

Supervised 5 Warehouse Associates

Maintained correct inventory of stock parts to support Line Production

Eliminate Down Time/ reduce out of stock situations due to system failures

Worked with Automotive Suppliers and Common Freight Carriers to reduce Down Time due to stock shortages at the Suppliers Locations

Spray Booth/ Paint Department Supervisor

Supervised Spray Booth Operators, Auxiliary Associates and Maintenance Workers.

Responsible for Primary Booth and two independent Spray Booths.

Used Fanic (Brand Name) Robotic Equipment.

For the Majority of the time, used Pittsburg Paints.

Metrics: Able to Produce Quality 60 Units per Minute. Zero Defects.

Perfect Safety Record.

Had a Stable Reclamation System in place.

Avis-Rent-A-Car, Inc 199*-****-***** Natural Bridge Rd St Louis, MO 63134 314-***-****

Shift Manager Human Resources Recruiter & Trainer Sales & Marketing Manager for St Louis Off-Airport Rental Locations

United Parcel Service, Inc, 1985-1995

Earth City Hub/ Missouri District Office

St Louis, MO 63045

Package Car Driver

Customer Service/ Delivery Information Office Supervisor

Operations Supervisor/ Hub Supervisor/ Inbound & Outbound

Education

University of Missouri, St Louis MO 1972-1976

Additional Skills

Proficient in Microsoft Office Applications

Experienced in Material Handling Management, Material Flow Planning, Warehouse Operations, Just in Time Deliveries, Lean Manufacturing, ISO 9001, Six Sigma



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