Server

LEILANI ROJAS

*** ***** ****** ******, ******, CA 91786 C: 909-***-**** *********@******.***

PROFESSIONAL SUMMARY

Focused server successful at multi-tasking and delivering prompt and friendly service to all customers. Maintains apositive attitude and a great sense of humor during peak hours.

SKILLS

ServSafe certification Extensive Hospitality BackgroundOrganized and efficient server Positive Guest RelationsHigh energy Informative And HelpfulFlexible schedule capability Courteous, professional demeanor

WORK HISTORY

Host/Cocktail Server, 03/2016 to 07/2017Mastro's Steakhouse – Beverly Hills, California, United States

Politely assisted customers in person and via telephone.High-Volume Dining EnvironmentGreeted newly seated guests in a friendly and timely manner.Delivered exceptional service by greeting and serving customers in a timely, friendly manner.Displayed enthusiasm and knowledge about the restaurant's menu and products.

Server, 02/2017 to CurrentXen Lounge – Studio City, California

Addressed diner complaints with kitchen staff and served replacement menu items promptly.Quickly recorded transactions in MICROS system to deliver prompt service.Immediately reported accidents, injuries or unsafe work conditions to manager.Developed and maintained positive working relationships with others to reach business goals.

Cocktail Server, 04/2016 to 02/2017The Nice Guy – 401 N Cahuenga

Set dining tables according to type of event and service standards.Guided guests through menus while demonstrating thorough knowledge of the food, beverages and ingredients.Proactively prepared for large parties and reservations, anticipating planning and staffing needs.Resolved guest complaints quickly and efficiently.

Server/Bartender, 02/2015 to 03/2016Hooters – Burbank, California, United States

Helpful FashionDelivered exceptional service by greeting and serving customers in a timely, friendly manner.Skillfully promoted items on beverage lists and restaurant specials.Assisted guests with making menu choices in an informative and helpful fashion.