Customer Service Manager
Resume:
Mindy LeFort
Objective
Looking for a position to enter the professional workforce demonstrating my previous professional and executive experience and skills.
Profile
I am a very loyal professional who has a passion for always furthering my knowledge. My charisma with clients and customers is only surpassed with her eagerness for learning something new. My lifes experiences has found me in just about every walk of life and I have been employed in many fields from auto repair to executive office manager. I very much thrive on learning and keeping up with new technological advances. My detail oriented personality has me finding minute tasks to fine tune and perfect.
Skills Summary
Setting up Corporations
Shipping and Receiving
Contact Database
General Office Skills
Office Management
Computer literate
Customer Service
Scheduling
Training New Hires
Accounts Receivable
Research
Front-Office Operations
Booking Travel
Arranging Business Events
Accounts Payable
Professional Experience
COMMUNICATION:
Prepare travel and entertainment arrangements for clients, vendors, and executives, While staying at or under budget.
Author professional correspondence to customers and vendors.
Business and Event planning for both corporate conferences and small events, within budget.
Rapidly learn and master varied computer programs, as well as tailoring programs settings and layouts to meet company needs.
Managing of marketing and lead generation software and implementation.
Working as a team leader to keep team motivated and accomplishing tasks ahead of schedule. CUSTOMER SERVICE:
Created confidential client relationships to relieve day to day tasks of the Executives.
Researched, tested, and modified new technologies to be integrated into the company.
Primary contact person for client and customer complaints and concerns.
Processing of sensitive client applications and funds on large scale transactions with full discretion.
High end database management of client and vendor information, keeping it up to date, and publishing a once a year directory.
Billing, shipping, and detailed tracking of goods and supplies.
Building and design of convention booth, including safely transporting all needed supplies across country. DETAIL MASTERY & ORGANIZATION
Ma naged several small businesses.
Startup of 4 different corporations from licensing to insuring.
Compliance tracking and updating of the entire office.
File management and organization.
Keeping detailed inventory databases and building relationships with suppliers for restocking. 18901 Warren Rd Riverside, CA 92508 714-***-**** *****.******@*****.*** Page 1
Mindy LeFort
Basic IT integration and implementation. I ncluding troubleshooting basic hardware and software issues. Employment History
AUTISM LEARNING PARTNERS. – Rancho Cucamunga, CA
Behavior Therapist, May 2017 to Present
ELEPHANT VAPOR LLC. – Las Vegas, NV
E-Juice Flavorist and Sales Clerk, March 2015 to April 2016 FINDLAY HONDA HENDERSON – Henderson, NV
Receptionist, January 2014 to December 2014
RHINO STAGING – Henderson, NV
Lighting/Audio/Wardrobe Technician and Stagehand, 2013 to Present MUSING MINDY PHTOGRAPHY – Henderson, NV
Owner and Photographer, 2011 to Present
WELCOME NEWBORN – Henderson, NV
Supervising Photographer, June 2013 to Present
BEANZ COFFEE CAFE – Las Vegas, NV
Barista, January 2013 to March 2013
ODYSSEY REAL ESTATE CAPITAL – Las Vegas, NV
Reception, October 2012
SMALL BUSINESS SALES – Las Vegas, NV
Independent Contractor, 2008 to 2012
DIRECT ACCESS LENDING – Las Vegas, NV
Loan Officer, 2007 to 2008
TIMELESS COMMUNICATIONS – Las Vegas, NV
Office Manager/Executive Assistant, 2006 to 2007
PACIFIC ESTATE AND RETIREMENT PLANNING – Las Vegas, NV Office Manager/Executive Assistant, 2006 to 2006
APPLIED FINANCIAL PLANNING. – Laguna Hills, CA
Administrative Assistant, 2005 to 2006
COSMOPROF – Fountain Valley, CA
Sales Associate, 2004 to 2005
REBEKAH’S HAIR STUDIO – Anaheim, CA
Reception and Hair Stylist, 2003 to 2004
KNOTT’S BERRY FARM – Buena Park, CA
18901 Warren Rd Riverside, CA 92508 714-***-**** *****.******@*****.*** Page 2
Mindy LeFort
Entertainment Technician, Wardrobe, Makeup Artist, 1999 to 2003 Education and Vocational Training
SIERRA NEVADA COLLEGE – Online Incline Village, NV Bachelors in Psychology, Currently Attending
UNIVERISTY OF PHOENIX – Online, CA
Bachelors in Business Program, 2005
MAKEUP DESIGNORY – Burbank, CA
Completed Master Makeup Artistry Certificate 2003
LONG BEACH CITY COLLEGE – Long Beach, CA
Technical Theater Certificate Program, 1996-1999
18901 Warren Rd Riverside, CA 92508 714-***-**** *****.******@*****.*** Page 3
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