Manager Security
Resume:
Billie Keen *****@**.*** Security & Operations Manager
Professional Summary
Over 20 years’ experience as a law enforcement and security officer both in the US and within International policing and security sector. Master Police Officer and Senior Instructor for the State of Virginia Police Department. Lead Instructor for the Afghanistan Border Police Training Academy in Spin Boldack, Afghanistan, responsible for creation and implementation of all training curriculums for Firearms, Tactical / High-Threat Driving, and Worldwide Personal Protective Services Training Programs. Security operations team leader, Afghanistan, responsible for coordination and secure transport of DOD/DOS executive personnel while operating in Afghanistan. Senior Instructor at the King Abdullah Special Operations Training Center (KASOTC), in Amman, Jordan, responsible for training Ugandan Security Officers for assignments to various worldwide Ugandan Embassy postings. Security, Operations and Training Manager with TigerSwan International, Ltd, responsible for operational success of emergency response ground support operations and executive protection support operations for numerous clients throughout the KSA and MENA region. The ability to multi-task and maintain a flexible approach to any operational / training task with a proven record for effective planning, problem solving and product delivery. Efficient leadership and program safety management skills, with the ability to motivate and lead in any environment while maintain business continuity. Abilities include:
Organizational Design and Development
Program Management
Quality Control & Evaluation Management
Security Operations Execution
Security Operations Planning
Intelligence
Human Resource Management Systems
Change Management Effective Communications Administration
Logistics
Leadership & Development
Concepts & Doctrine
Operational Training Analysis and Evaluation
Safety & Security Management
Firearms Trainer / Incident Instructor
Firearms Tactical Advisor
Personal Protection Detail Instructor
Tactical / High-Threat Driving Instructor
Surveillance / Counter-Surveillance Instructor
I am currently working as the Operations manager for Port Norfolk.
My responsibilities include but are not limited to:
• motivating, organizing and encouraging teamwork within the workforce to
ensure set productivity targets are met;
• training staff and monitoring their performance and progress;
• communicating with other departments, staff groups and customers;
• overseeing stock control and processing orders;
• ensuring quality, delivery and budget objectives are met;
• delivering and fulfilling objectives and directions from the operation's
headquarters;
• carrying out responsibilities for the use of automated and computerized
systems;
• responding to and dealing with customer communication by email, fax and
telephone;
• keeping stock control systems up to date and planning future capacity
requirements;
• producing regular reports and statistics on a daily, weekly and monthly
basis;
• briefing team leaders on the issues for that particular day;
• visiting customers to monitor the quality of service they are receiving;
• ensuring the health, safety, cleanliness and security of the work
environment;
• Overseeing the planned maintenance of vehicles, machinery and
equipment
Improve the operational systems, processes and policies in support of organizations mission -- specifically, support better management reporting, information flow and management, business process and organizational planning.
Manage and increase the effectiveness and efficiency of Support Services (HR, IT and Finance), through improvements to each function as well as coordination and communication between support and business functions.
Play a significant role in long-term planning, including an initiative geared toward operational excellence.
Oversee overall financial management, planning, systems and controls.
Regular meetings with Executive Director around fiscal planning.
Supervise and coach managers on a weekly basis
Professional Qualifications / Education
Operations and program management
Certified Law Enforcement Officer: Virginia and Florida
Worldwide Personal Protective Services (WPPS) Instructor
Tactical / Anti-Terrorist Driving Instructor
Law Enforcement Firearms Instructor
Bachelor of Arts – Criminal Justice Administration
Bachelor of Arts – US History / Terrorism
Employment History
2013 – Current
TigerSwan International Ltd.
Riyadh, KSA
Security, Operations and Training
Manager
Duties and Responsibilities:
Develop and implement all Safety and Security Policies and Procedures for KSA operations
Manage safety, security and logistical requirements for clients operating in the KSA and MENA region
Manage Emergency Notification and Action Plans for clients operating in the KSA and MENA region
Command and Control of operations center activities
Supervise Ground Support Team actions during relocation and evacuation operations
Execute KSA wide Threat and Vulnerability Assessments
Develop and conduct custom designed training services for clients operating in the KSA and MENA region
April 2012 – June 2016
Virginia Beach Police Department
Master Police Officer
Duties and Responsibilities:
Sworn to uphold state laws and local ordinances. Perform a multitude of duties, including: arresting those who have broken the law, responding to dispatch calls, investigating suspicious circumstances, checking for outstanding warrants, testifying in court, and working to deter criminal activity within the community. Generally assigned to a specific area to patrol area. Required to maintain proficiency in use and carry of a 9mm Glock 17 and carbine rifle.
December 2011 to March 2012
MNBE/DoD Task Force
Herat, Afghanistan
Interim Operations Manager
Duties and Responsibilities:
Command and Control of all operations and personnel in support of JCC requirements in the Herat region
January 2011 to December 2011
MNBE/DoD Task Force
Herat, Afghanistan
Security Operations Team Leader
Duties and Responsibilities:
Supervisor and coordinator for all training instructor and client transportation requirements throughout the Herat region
Performed all security and vulnerability assessments for the MNBE/DoD Task Force
Lead Trainer for all security motorcade mobile teams
October 2010 to January 2011
O’gara Group
Montross, Virgina
Worldwide Personal Protection Svcs
Lead Instructor
Duties and Responsibilities:
Lead instructor with approved Bios in the instruction of Firearms use to include: 9mm, M4, M203,M240,M249,AK47 and Remington 870
Lead Driving instructor with Approves Bios in motorcade and convoy operation, high speed and off road as well as PSS protective details.
April 2009 to October 2010
US Training Center
Spin Boldack, Afghanistan
Lead Law Enforcement / Firearms
Instructor
Duties and Responsibilities:
Senior Instructor for Afghanistan Border Patrol Officer Training Course
Develop and implement training curriculum and POIs
Managed and Supervised PSD operations for corporate executives while working in Afghanistan in support of the training program
Managed and Supervised all logistical convoys in support of the Afghanistan Border Patrol Officer Training Course
June 2005 to April 2009
US Training Center
Moyock, North Carolina
Tactical / High Threat Driving Instructor
Duties and Responsibilities:
Senior Instructor for vehicle operations in high threat / combative zone areas
Instructor for convoy / motorcade operations
Instructor for high speed on and off road instruction
February 1991 to March 2007
Virginia Beach Police Department
Master Police Officer
Duties and Responsibilities:
Patrol Operations: Vehicle, Water Craft, Motorcycle
SWAT Training to include dynamic and silent entries / site assessment / high profile prisoner security and transport / surveillance / route assessments / vulnerability assessments
Armed Personal Security assignments for executive city officials to VIP guests / entertainers and narcotics interdiction
Personal Security Details
Area of Expertise:
Contact this candidate