SUMMARY
EXPERIENCE
CINDY ANN CHISMAN
**** * ******* **** *****, Scottsdale, AZ 85258 C: 480-***-**** **********@*****.*** Seeking a position that will benefit from my E-Learning consulting, sales management, business development knowledge where my 18 years of experience can improve the performance of an organization's employees and increase sales results 11/2015 to Current E-Learning & Global Compliance Solutions Consultant Develop new E-Learning business opportunities within the small & middle market and work with HR Professionals to develop effective training initiatives.
We currently train 65% of the Fortune 500 where we improve performance and mitigate risk.
Heavy prospecting in 5 assigned territories
Present & deliver customized solutions that will produce healthy ROI for clients
Special events, live demonstrations, WebEx presentations and key note speaking
Extensive engagement and negotiation with C -Level Executives Specialty area to include Leadership Training, Challenger Sales Training, Building Effective Sales Teams, Call Center Strategies, Business Communication, Frontline Call Center Skills, Inbound Call Center Management and Compliance.
04/2015 to 11/2015 Audience Development Executive
Phoenix Business Journal - Phoenix, AZ
Educate business owners, entrepreneurs along with sale and marketing professionals on utilizing the Phoenix Business Journal as a valuable prospecting tool in generation of leads and growing revenue. Advertising and marketing
Special events, live demonstrations and key note speaking Heavy account penetration and entrenchment responsibilities Extensive engagement and negotiating with C-Level Executives Training of sales team (Challenger Sales Process) Account Development Management US.
03/2014 to 04/2015 Account Development US Management American Express - Phoenix, AZ
Develop corporate relationships and create new business opportunities, grow charge volume, and increase AMEX Global Business Travel revenue Manage a portfolio of 500 middle market Corporate Clients Present solution based proposals and strategies to ensure value Heavy account penetration and entrenchment responsibilities Extensive engagement and negotiating with C-Level Executives. 05/2006 to 12/2013 Business Development Manager
Develop and grow corporate and incentive relationships to create new business opportunities for group events
Manage national sales territories and exceed forecasted revenue goals. Present solution based proposals and strategies to ensure success with business partners.
Business partners to include NASCAR relationships and sponsors as well as corporate clients across the country.
Manage overall budget and P&L for multiple territories Develop and implement marketing strategies
Coordinate with operations counterparts to ensure maximum efficiencies, profitability and delivery of program
Build and lead national sales teams
Develop strategies with largest clients and for high end special events Extensive experience engaging and negotiating with C-Level Executives National networking and trade show representative. 02/2002 to 02/2005 Major Account Executive/Account Executive DHL Worldwide Express - Phoenix, AZ
Increase and maintain revenue streams and relationships with key EDUCATION AND TRAINING
SKILLS
ACTIVITIES AND HONORS
accounts and ensure high post sales satisfaction and developing long term relationships and high potential for repeat business Manage overall customer relationships, including dealing with the highest buying levels and building customer focused teams to ensure long term partnerships Partner with local, district and regional management. Mentor and train Junior Account Executives
Focus large complex clients
Coordinate with operations to perform site assessments, establish daily pick up requirements and assess integration and automation needs Hazmat certification
Ensure that operation teams comply with high standards of service 01/2001 to 01/2002 Account Executive
Aegis Mortgage / Alliance Funding
Establish and maintain relationships with Mortgage Brokers throughout Arizona Funding sub-prime loan programs Extensive credit and underwriting training completed.
02/2000 to 02/2001 Senior Inside Sales Representative FedEx Services - Phoenix, AZ
Identify and develop new business opportunities in the small to medium size business segments.
Account maintenance and penetration of existing accounts while protecting margins and integrity of account Heavy call production to include cold calling, qualifying leads
High School Diploma
Delta High School
Technical/ Cosmetology Business License: Cosmetology Ambers Beauty / Business College
Extensive Business Development & Negotiation Skills, Learning Management System Administration and Advanced Prospecting Knowledge 2003 Import Express Global Award- Included a President's Club Trip to Russia for 14 days
2004 Most New Revenue Aware for Major Account Executives 2000 Rep of the Quarter and Achieving to three percent if automation placements for the year
My Sales Success Story was published in the FedEx Manager's Brief in April of 2001