Desktop Support Active Directory

Bridge competence: Marketing, Accounting, Finance, IOT data tools, ACI SDN, kubernetes

Container Orchestration, Microsoft Server 2012 VDI/RDSH solution, sas programming. Summary

I have 21+ years of experience in industries including Education, Health Services and Retail outlet.

• An experienced IS/IT integrated professional with a track record of installing system software and supporting, troubleshooting educational and clinical application program development in a network environment.

• Construct analysis report on project related data in access database, excel, oracle, etc. for management.

• Review market SaaS solutions from different vendors and integration issues.

• Research study on cloud intelligence integration impacts at technical level

•I hold a Master of Business Administration degree in Finance from Oklahoma City University.

•Ongoing Continue Online Training on Data Integration Software, Computer Security related topics. Sas programming.

Experience

University Hospital Aug. 2008 to Feb. 2017

Desktop Support, Infrastructure team

•Deploy windows 7,8,10 generic and administrative pcs with MDT and customized methods in Microsoft active directory through citrix thin and thick clients delivering clinical applications.

•Construct analysis report on project related data from multiple data sources.

•Resolve wifi connection issue caused by channel competition that affects clinical application operation.

•Resolve and coach end users’ hardware and software applications issues.

•Setup remote secure channel connection for end users and utilize remote desktop access for end user assistant.

UMDNJ June 1998 to Aug. 2008

Desktop Support, Trainer

•Manage computer lab desktop computers.

•Bridge training and assist students’ database projects in multiple platforms environment.

•Construct and maintain department web site.

•Design and maintain web portal for education.

•Teach OODBM as temp instructor in Health informatics dept. System Administrator, Votech Instructor

Languages English, Chinese

Chenghui Tso,PO Box 1568, Montague NJ 07827,201-***-****, ***********@*****.***> Education : 1987 Oklahoma City University, MBA Finance, MIS Continue OnlineTraining on Data Integration Software, Computer Security, Web development.

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