Customer Service Insurance

Aneatra Dixon

Marietta, GA *****

************@*****.*** - 706-***-****

To obtain a position which best utilizes and challenges my abilities as a Front End Coordinator /Medical Assistant.

WORK EXPERIENCE

Front End Coordinator

Dominion Orthopeadic - Atlanta, GA - August 2015 to Present Check in/out patients, update demographic, insurance, schedule appointments, canceling appointments, answer phones, post payments, collect co pay,an provide excellent customer service. Food Service Worker

Marietta City School - Marietta, GA - September 2013 to September 2015 Food Nutritrian

• Conducted preliminary food preparation.

• Prepared and cooked menu items.

• Responsible for setting up serving lines, garnishing food items, and applying food protection and sanitation measures.

• Responsible for receiving and properly storing supply shipments. Receptionist

JWEST&Associates - Columbus, GA - January 2009 to April 2011 Receptonist

• Answered telephone, screened and directed call

• Took and relayed messages

• Provided information to callers

• Greeted persons entering organization and directed persons to correct destination

• Dealt with queries from the public and customers

• Prepared letters and documents

• Received and sorted mail and deliveries

• Maintained the reception area

• General administrative and clerical support

Cashier

Walmart - Columbus, GA - February 2008 to July 2008 Answer customers' questions, and provide information on procedures or policies.

• Compute and record totals of transactions.

• Count money in cash drawers at the beginning of shifts to ensure that amounts are correct and that there is adequate change.

• Establish or identify prices of goods, services or admission, and tabulate bills using calculators, cash registers, or optical price scanners.

• Greet customers entering establishments.

• Issue receipts, refunds, credits, or change due to customers.

• Maintain clean and orderly checkout areas.

• Receive payment by cash, check, credit cards, vouchers, or automatic debits.

• Resolve customer complaints.

• Post charges against guests' or patients' accounts.

• Stock shelves, and mark prices on shelves and items. EDUCATION

Certificate in Medical Assisting

Brown Institute - Atlanta, GA

2014 to 2015

SKILLS

computer skills and exposure to Microsoft Word, PowerPoint, Excel (7 years), Laboratory Skills - Phlebotomy, Smear Procedures, Urinalysis, and Specimen Collection (1 year), Allscripts PM,Allscripts EHR,Posting Payments,Check in, Scheduling,Faxes,Answer phones (2 years) ADDITIONAL INFORMATION

• Administrative Skills - Medical Office Procedures, Health Insurance Claims Processing, etc.

• Clinical Skills - Assessing Vital Signs, assisting in Physical Examination, Biomedical Waste Disposal, Electrocardiography, Clinical Asepsis, and CPR

• Laboratory Skills - Phlebotomy, Smear Procedures, Urinalysis, and Specimen Collection

• Medical Terminology, Anatomy and Physiology, and Pharmacology

Contact this candidate