Sales Representative Microsoft Office
Resume:
Jessica Kim
Naperville, IL 60565
Cell: 616-***-****
*********@*****.***
EDUCATION
Bachelor in International Studies of Social Science May 2011
Michigan State University East Lansing, MI
Computer Skills: Microsoft office, SAP, Power Point, Excel, and Quickbook
Foreign Language Skills: Korean, English and Japanese
WORK EXPERIENCE
Hyundai Wia Machine America Itasca, IL
Parts Coordinator March 2014 – March 2017
Successfully managed customer accounts while providing them with any support that they needed.
Serviced existing accounts while obtaining and submitting new orders using SAP and three other systems.
Established good communication with the Korean head quarter facility and their staff to successfully place orders and quality control.
Resolved customer complaints.
Fulfilled customer’s inquiries via phone and email and monitored their expedited orders.
Authorized payment for purchases.
True World Foods Elk Grove Village, IL
Sales Representative May 2013 – February 2014
Made and exceeded 300 cold calls weekly
Set up meetings with new and existing customers.
Negotiated rates
Kept track and advised customers of their product delivery.
Upsold new products.
Provided management with updated sales reports.
Auto Industrial Michigan Holland, MI
Accounting Specialist February 2012- September 2012
Double checked each statement before making a payment or sending out an invoice
Organized and documented financial transactions on Excel.
Recommended financial actions by analyzing accounting options
Summarized financial status by collecting reports and balance sheets
Maintained accounting control by arranging and suggesting policies and procedures
Reconciled financial discrepancies by collecting and analyzing account information
Completed data base backups to secure financial information
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