Microsoft Office Administrative Assistant
Resume:
NIESHA JACKSON
**** ****** **., **** ********** VA 22304
Email: ******************@*******.***
Summary of Experience
Over ten years of expertise in all type of administrative assistance including but not limited to client interactions, human resources support, security processes and procedures and others.
Detail-oriented professional with mature judgment, competent leadership, and strong initiative.
Supported government customers, Department of Homeland Security (DHS), U.S. Citizenship and Immigration Services (USCIS), U.S. Immigrations and Customs Enforcement (ICE), U.S. Visitor and Immigrant Status Indicator Technology (US-VISIT)
Software/Hardware
Microsoft Windows 7/Vista/XP, MS DOS, Microsoft Office-2003/2007/2010; Antivirus suites, Adobe Photoshop elements; various TCP based software packages and remote administration tools, HP/Dell work stations; various types/models of printers, projectors, copy and fax machines; document scanning devices as well as video devices.
Education, Certifications, and Training
Yorktown High School Arlington, VA 1998 – 2002
Professional Experience
Xerox Corporation Administrative Assistant 8/2015-9/2016
Answering all incoming telephone call
Direct visitors and clients to the proper department
Track/log incoming and outgoing packages
Create and modify documents using Microsoft Office
Maintain visitors badge control, visitors logs, and packages
Reserve/schedule conference rooms
Sort and distribute mail
Create and activated badges for new employees, ensuring compliance with security policy
Create facilities request for building maintenance
SAIC Administrative Assistant 11/2007 – 2/2014
Organized catered events
Created telephone list for 2 offices
Coordinated hoteling cubes
Managed multi-line phone system
Directed visitors and clients to the proper department
Maintained visitors badge control and visitors logs
Logged FedEx and UPS packages
Scheduled conference rooms in Outlook
Received and distributed packages accordingly
Maintained and organized kitchens and supply rooms
Timecard Administrator approved/submitted timecards for employees who were out of the office
Ordered office supplies
Created travel expense reports
Submitted checks for monthly parking
Managed birthdays & anniversaries list for all staff
SAIC Security Assistant 4/2007 – 11/2007
Created security personnel files
Archived previous employees security files offsite
Mail distribution
Faxing, coping, failing, and scanning documents
Coldwell Banker Residential Brokerage Receptionist 6/2006 – 4/2007
Maintained the reception area and common areas
Handled multiple phone lines, routing messages actively and efficiently to appropriate party
Assisting with mailing, MLS inquires, and scanning documents
Kept agents property listing updated in MRIS system
Troubleshoot problems with office machinery
Assisted agents with open houses
Fairfax Radiology Consultants Scheduler 4/ 2005 – 3/2006
Identified patients with particular needs and solved problems accordingly
Performed pre-registration, faxed reports, scanned documents and entered clinical data
Handled customer service associated requests, communicated preparations and handled call backs
Answered incoming calls in a polite and expert manner
Placed calls to referring physicians for patients expressing complexity with scheduling
Maden Technologies Staffing Assistant 11/2003 – 2/2005
Position of trust having access to sensitive HR personnel records and information
Receptionist backup- answered phones, scheduled meetings, received packages, and mail distribution
First point of contact to customers, government representatives and public
Filed HR and accounting records
Maintained archived records offsite with Iron Mountain
Supported managers and director as required
U.S. Department of Energy Clerk (Internship) 9/2001- 6/2002
Created PowerPoint presentations utilized by attorneys in public forums
Instituted a new, more efficient way of allocating resources, resulting in a higher level of departmental organization
Faxing, copying, filing and mail distribution
Contact this candidate