Carol Ann Turner
Chicago,Ill.****1
********.******@*****.***
Summary
Dedicated professional possessing a proven track record of superior service, seeks to utilize expertise in Office procedures, Logistics, Inventory, Billing and Coding Client Relations, and
Compliance to meet key goals within a progressive organization.
Experience
Customer Service, Allstate Insurance
oAccepting payments from client Inquiries and take phone calls
oprepare money to be deposit into bank, file.
oMake life, auto, and home insurance policies.
o
o
Billing and Accounting Service, First Bank of Chicago,
oParticipate in back office and lockbox operation, sorting customer checking accounts.
oPrepared customer accounts for deposit, operation computers and encoding machinery.
oInventory/Warehouse, Wesley-Jessen
oPrepare product for Inventory via Shrink Wrap machine sort in warehouse, Shipping and Handling products, Incoming calls ers.
oLens Return - Maintained logistics for product in inventory database and warehouse.
Medical billing and Coding,
Transportation and Distribution
Insurance Customer Service
Lock Box specialist
1998-2004
1994-1996
1998 - 2003
1985-1995
Technical Skills
MS Word, Excel, PowerPoint Health Care Computer Lotus 1,2,3, Access
Adding Machine, Filing, Various Office Procedure
Various Software Up-to-date software skill, training or class
Education
Control Data Institute, Chicago, Il
o1989 -1990
oCertificate Office Procedures
oLotus 1,2,3, Word Perfect, Adding Machine
oMS Computer, 600 hours on hands on training.
City Colleges of Chicago, Chicago Il
o1999-2011
oCompleted general coursework, and specialized study in,
oHealthcare Computing, Transportation and Distribution, Purchasing/Supply Chain
oMedical Billing and Coding, Customer Service Culture, Labor Law.
Other
Columbia College, Chicago, Il various courses in Media