Raouf Ben Salah
Contact Number: ******** - ******16
E-Mail:*****.********@*****.***
Doha-Qatar
Curriculum Vita
PROFILE:
Young, dynamic, self-motivated person with good working experience in the field of Computer Operation with great sense of responsibility and always expect to make a positive contribution and proved an asset to the organization, also I have experience in the industrial electricity in the call center.
EMLOYMENT DETAILS: More than 10 years experience
From 2007 till 2009: Agent in a Publishing Company Tunis
Typical duties include:
-Promoting and marketing the business.
-Dealing with customer queries and complaints
-Recruiting, training and supervising staff.
-Planning
-Preparing promotional materials and displays.
From 2010-2012: Driver in Tunisian channel ( Hannibal)
-I move the staff to conduct dialogues on the street.
-To transfer photographers and staff to depict football matches.
From 2013-2014: Travel agent Tunis-Bardo
-Selling holidays and insurance.
-Meeting profit or sales targets.
-Managing budgets.
-Providing advice about visas or passports.
From 2014- 2015: Seller in Celio shop ( Marsa)
-Obtains client information by answering telephone calls.
-Interviewing clients.
-Verifying information.
From September 2015- November 2017: Manager in masmoudi confectionery company ( LAC1)
-Receiving customers.
-Informs clients by explaining procedures; answering questions and providing information.
EDUCATIONAL QUALIFICATIONS:
-Diploma of technician in industrial electricity
-ICDL Certificate
-Certificate of human development coaching.
TECHNICAL QUALIFICATIONS:
-CRM ( Customer relationship management).
-Microsoft Office Pack; Outlook, Word, Excel, Power Point and Access.
LANGUAGES:
-Arabic, English and French (Read, Write and speak fluently).
SPECIAL ATTRIBUTES:
-Good Communication skills.
-Hardworking and self-motivated.
-Positive approach towards life and Methodical approach to problem solving.
-Able to handle multiple tasks simultaneously.
PERSONAL DATA:
- Full Name : raouf chathli salah
- Sex : Male
- Date of Birth: 20/07/1979
- Place of Birth: Tunisia
- Nationality : Tunisian
- Marital Status : Married
- Religion : Muslim
PASSPORT DETAILS:
-Passport : X484248
-Date of Issue : 22/09/2016
-Date of Expiry : 21/09/2021
-Place of Issue : Tunisia