Customer Service Administrative Assistant
Resume:
Robin E. Hoger
Lot # ***
Bismarck, ND 58503
Phone: 701-***-****
*******@***.***
Objective
I am looking for a career. I want to work for a company that I can be passionate about, that I can be proud to be a part of. I would like to find a career where I am needed and made to feel useful. I have experience in customer service and assisting upper level management. I also have experience in sales which has given me even more people skills. I hope to make a great impact on your business. Employment History
Administration Assistant, Office Clerks, General
03/2015 - 08/2017 Forterra Pipe and
Precast
925 Basin Ave, Bismarck, ND
I answer a multi-line phone. I also do data entry and filing. I help out in any areas that are needed. I processed payroll weekly and check on attendance and vacations.I used a program called Attendance Enterprise and one called Ultipro for payroll. I also processed all the PO's in the office and plant locations in our area. I set up new jobs through a system called PAS. I entered invoices as well in a system called Syteline.
Administrative Assistant (Temp), Office and Administrative Support Workers, All Other 12/2014 - 03/2015 Spherion 1830 E Century Ave # 2, Bismarck, ND I worked as an Administrative Assistant in a position for Spherion. I helped with data entry and I also scanned files to have an electronic database. I also helped in any other areas that needed it for the maintenance staff at the employer. Sales Associate, Sales Representatives, Services, All Other 03/2011 - 11/2014 T.R.S. Industries 1230 40th St N, Fargo, ND I assisted the owner of the business with various task. I also helped with any IT issues that I could. I also was working in the Sales department as well doing both inside and outside sales. I worked with customers and employees one on one most of the days.
Receptionist, Receptionists and Information Clerks 03/2010 - 03/2011 T.R.S. Industries 1230 40th St N, Fargo, ND I helped customers and took phone calls. I also helped with anything that was needed.
Warehouse Manager's Assistant, Retail Salespersons 03/2009 - 03/2010 TRS Industries 1230 40th St N, Fargo, ND I helped keep work orders in order. I also helped schedule appointments for the Manager. I entered any data or forms needed.
Pressman, Production Workers, All Other
05/2007 - 01/2009 Custom Graphics 2501 3rd Ave N, Fargo, ND Printing material for various customers. Most prominent customer that I worked for was one of the top customers the company dealt with on a regular basis. I was also responsible for keeping my area clean and orderly. Also, on occasion I would assist in quality control and packaging.
Maid, Maids and Housekeeping Cleaners
12/2006 - 04/2007 Molly Maid 2201 12th St N, Fargo, ND I was on a team, me and one other person. We went to 4-5 homes a day cleaning the homes to Molly Maid's set standards.
Warehouse worker, Stock Clerks- Stockroom, Warehouse, or Storage Yard 10/2006 - 12/2006 Adecco 825 25th St S, Fargo, ND
I took various lists with a crate around the warehouse finding the products on the lists. I also helped in the quality control and packaging. CSR, Customer Service Representatives
10/2005 - 09/2006 US Bank 45th Street, Fargo, ND
Answering Phone calls from credit card customers, working with Sequal program, also helping with some mail procedures
Cashier, Cashiers
01/2004 - 10/2005 Petro Stopping Center 4510 19th Ave S, Fargo, ND general cashiering, customer service, answering phone, light cleaning Accounting Assistant, Accountants
07/2003 - 12/2003 TiSport 1426 E 3rd Ave, Kennewick, WA assisting with both accounts receivable and accounts payable, filing paperwork, doing mail, entering of data for orders and for bills needing to be paid, also answered phones
Cashier, Cashiers
01/2000 - 07/2003 Petro Stopping Center 4510 19th Ave, Fargo, ND cashiering, customer service, answering phones, working with POS system, some light cleaning
Education History
Completion Date Issuing Institution Location Qualification Course of Study
05/2001 Kindred High
School
ND High School
Diploma
References
Harvey Kadrmas, Engineering Manager
Forterra
925 Basin Ave, Suite 6
Bismarck, ND 58504
Business reference known for 2 year(s).
******.*******@**********.***
Dale Schwindt, Engineer
Forterra
925 Basin Ave, Suite 6
Bismarck, ND 58504
Business reference known for 2 year(s).
****.********@**********.***
Richard Cossette, Owner
TRS Industries
Fargo, ND 58102
Business reference known for 9 year(s).
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