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Maintenance Customer Service

Location:
Goldsboro, NC
Posted:
September 12, 2017

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Resume:

Chad D. Jenkins

*** ****** **.

Goldsboro, NC ***34

803-***-**** (cell)

ac19q7@r.postjobfree.com

Summary

Aerospace Propulsion Craftsman and veteran with a Secret Security Clearance offering 20 years of leadership based on work ethic, reliability, and teamwork. Highly effective problem solver with outstanding organization and technical/mechanical skills, capable of working with diverse groups of people. An unwavering commitment to customer service, with the ability to build productive relationships, resolve complex issues and win customer loyalty. Commitment to detail in completing the job right the first time. Willing to relocate and travel.

Skills

Self-starter

Highly Dependable

Strong communication skills

Clean driving record

Unafraid of heights and close spaces.

Extensive knowledge of precision measuring tools (Ball gauges, Micrometers, and Calipers)

Strong troubleshooting/testing ability as well as diagnostic equipment

Strong knowledge of PC/Apple products and Microsoft Office certified

Able to read/interpret engineering blueprints and technical manuals

Years of experience in removal/installation and inspection of engine bearings, gears, and various engine parts

Six Sigma Training

Engine/Aircraft Rigging

Aircraft Weight and Balance

Professional Experience

Engine Manager, Shaw AFB, Sumter, SC, Aug 2013-Jul 2014

Directed day to day operations for 6 technicians and 85 F-16 aircraft worth $2.1B

Managed the Central Repair Facility’s historical documents for 123 F110-GE-129 engines worth $606M and coordinated with customers on engine shipments

Responsible for data and trending analysis for engines and advised leadership on engine capabilities and maintenance schedules

Support Section Technician, Shaw AFB, Sumter SC, Apr 2012-Nov 2013

Provided daily customer assistance concerning inventory, control, and inventory of tools and support equipment

Maintained 7.9M in equipment

Established/Managed a maintenance program to track inspections and serviceability of 600 pieces Precision Measurement Equipment

Aircraft Maintenance Lead Technician, Shaw AFB, Sumter SC, Apr 2011-Apr 2012

Performed scheduled and unscheduled maintenance, including special inspections on 28 F110-GE-129 engines and F-16CJ Block 50 aircraft

Executed maintenance Preparedness Plan for deployment, coordinated over 250 maintenance actions and ensured 21 aircraft ready for Operation New Dawn

Trained 20 personnel on Engine removal and Installation boosting personnel proficiency by 30%

Quality Assurance Inspector, Shaw AFB, Sumter SC, Apr 2009-Apr 2011

Ensured safe/quality maintenance was performed on 85 F-16CJ and associated ground support equipment valued at $2.1B

Assessed the overall knowledge and proficiency of 1.8K plus personnel assigned to 4 diverse maintenance units

Accessory Repair Shift Supervisor, Shaw AFB, Sumter SC, July 2007-Apr 2011

Responsible for teardown and built up of F110 Augmenters, bearing inspections of F110 Engines, and quick-change kits for TF34 engines

Ensured proper documentation, safety, supply discipline, good housekeeping, and technical order usage

Jet Engine Intermediate Maintenance Dock Chief, Shaw AFB, Sumter SC, July 2004-Apr 2007

Supervised 8 personnel who performed component removal, replacement, and rigging on F110-GE-129 engines

Inspected engines received in the shop for maintenance to include external tubing, electrical leads, and components

Used interactive electronic technical manuals and special tools during engine teardown and build up

Ensured proper documentation is submitted and practices safety and supply discipline

Maintained shop areas in accordance with good housekeeping and safety prevention standards

Responsible for tracking parts on order and due turn in

Education

Aircraft Maintenance Technology, Completed June 2007

Airman Leadership School, Completed Jun 2001

Non-Commissioned Officer Academy, Completed Dec 2009

Quality Assurance School, Completed June 2009

Borescope (Flex and Rigid) Certified

Blade Blend Certified

Wayne Community College, Aug 2014-2017 (College Transfer)

East Carolina University, Current Student (Electrical Engineering Technician)



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