Insurance Administrative Assistant
Resume:
Beth-Ann Hendricks
Skills: Excellent memory, Strong organizational and time management skills, Solid communica- tion skills, Good under pressure/deadlines, Effective problem-solving skills, striving for excel- lence in everything. Self starter, able to work independently or within a team environment. Adaptable to changing work environments, Highly dependable with great work ethics and atten- dance. Proficient working knowledge of MS Word, Excel and Outlook. Work History
4/2016 to 5/2017 NLTA/CBSHOME Real Estate - Nebraska Land Title and Abstract Order Entry Specialist
• Accurately entered Purchase Agreement contract data into the system.
• Located and implemented all pertinent documents pertaining to the sale.
• Communicated with the Agents and/or Buyer(s) to obtain any missing information. 8/2012 - 4/2016 American Home Patient, Lincoln, NE Administrative Assistant
• Handled the release of medical documents for pending lawsuits and litigation.
• Generated refund checks to insurance companies and clients.
• Responded to inquiries from clients, sister branches and vendors.
• Ordered office equipment technology and supplies, monitored inventory.
• Coordinated new hire information and testing per protocol for the HR. department.
• Assisted with preparing /mailing outgoing claims with all pertinent documentation.
• Maintained spreadsheets for in-house billers’ and collectors’ daily reports.
• Scanned all medical documents and entered in all information into the system. 12/2001 - 6/2012 Ameritas Life Insurance Corp., Lincoln, NE Records Specialist
• Utilized commercial-grade scanning and computer equipment.
• Handled and correctly sorted time-sensitive, confidential financial information that in- cluded large monetary transactions and major stocks and bonds trades.
• Assisted internal customers with requests for document retrieval.
• Applied full knowledge of insurance terminology in order to efficiently index all insurance documents.
• Ensured the privacy of client data in a fast-paced, demanding work environment.
• Protected the privacy of all client data, allowing the entire corporation to function effi- ciently and effectively.
Volunteerism
Coordinate, design and implement the curriculum for Sunday School lessons. Serve as a back up for the Children's Pastor.
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