Customer Service Representative
Resume:
Yolanda Y. Dunbar
Columbia, SC 29209
*********@*****.***
Objective
To secure a position that will enable me to use my strong communication and organizational skills, customer service background, and my ability to work well with people.
Employment History
Amazon Fulfillment Center, W. Columbia SC
Warehouse Associate
12/2010 – 08/2016
Accurately pack and ship customer orders in a fast-paced, quota-driven environment.
Effectively cross-trained to handle other duties as required.
Potters Early Learning Center, Columbia SC
Teacher’s Assistant
03/2008 – 03/2010
Provide classroom assistance such as completing roll call and head counts.
Assist teacher with academic instruction and other classroom activities.
Affiliated Computer Services, Columbia SC
09/2002 – 05/2008
Customer Service Representative
Sorted, scanned and indexed incoming documents.
Provide leads for sales staff using e-reports
Performed typing, data, entry and other organizational support
Contacted physicians and hospitals to verify insurance coverage for Medicaid patients
Lowes, Columbia SC
Cashier
04/2000 – 04/2004
Provide top notch customer service.
Operate cash register to check out customers.
Accurately handle cash and credit/debit transactions.
Education
Richland Northeast High School, Columbia, SC
Diploma, 1991
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