Customer Service Security

EDNA RUFO DE VERA

Contact No.+973********

Email:****.******@*****.***

Almutnabi Bldg Manama Bahrain

OBJECTIVES:

To work in a company that will enable me to practice my knowledge to the fullest. Allow me to enjoy the work by earning compensation, commensurate to the ability and dedication at work. I want to excel in this field with hard work, perseverance and dedication.I want a highly rewarding career where I can use my skills and knowledge to help the company and my co workers be successful.

SUMMARY OF QUALIFICATION

Excellent interpersonal, communication and caregiving& guarding skills

Ability to maintain a good working relationship with all co-workers

Ability to work hard under pressure

Willingness to adapt and to learn new skills and new ways of doing thing

WORK EXPERIENCE:

INCODER LADY SECURITY; November 11,2016

Zayed University Dubai Land

Under of MEBS CO.DUBAI

Middle East Business Security

Duties/Responsibilities;

. Controlling the un authorized entries to the premises

.Incoding and monitor the in/out of the female students inside the campus

Receptionist/cum Assistant Nurse February 29 2016 Home Health Care Center

Home of Rehabilitation Center

Isa Town Kingdom of Bahrain

Duties & Responsibilities:

Responsible in answering telephone and direct calls to appropriate personnel.

Responding patient/client’s queries and provide them information.

Move the patient bed to wheelchair and tap the back if needed.

Monitor the B.S and B.P Temperature of the patient

Prepare medication formulas and Change Diaper of the patient

Assist the patient going bathroom to Bed, bathing etc.

Clerk Security Dec 28, to Aug 31;2015

HsseApm Terminal

Khalifa Bin Salman Port

Under of G4S Group W.L.L

Kingdom of Bahrain

Duties & Responsibilities:

Control the unauthorized entries to the premises.

Issuingtemporary gate pastof the staff and visitors &delivery badge using by the system

Preparing the violations Of the driver inside the port

Enforcing HSSE health safety and environment policies and procedures.

Received phone calls and entertain the customer service.

Provide clerical support to the security department.

Maintain and manage security files in an organized manner.

Security/Receptionist March 2012 to Dec.-2014

Embassy of British

21Governorate Avenue

Al Manama -Kingdom of Bahrain

Under of G4S Group W.L.L

Duties & Responsibilities:

To ensure the keys are complete and safe in a keybox.

Individuals are responsible for inspecting bags and packages monitoring visitors activity and performing surveillance.

Monitor the CCTV if needed.

Answering phones and greeting visitors as well.

As a security training, such as watching for suspicious activity,issuing badges and access cards and maintaining secure logs

Assistant Nurse 2011to 2012

Al salama Home Healthcare Center

Kingdom of Bharain

Duties & Responsibilities:

Move the patient bed to wheelchair and tap the back if needed.

Monitor the B.S and B.P Temperature of the patient

Prepare medication formulas and Change Diaper of the patient

Assist the patient going bathroom to Bed, bathing etc.

Lady Guard 2009 to 2011

King Hamad University Hospital

Muharraq Bahrain

Under of Protect security services

Duties & Responsibilities:

Assist the patient going to delivery room.

Maintain the visitors of the woman new delivered

.

Sales pharmacy Feb. 2003 – Jan.2007

San carlos General Hospital

San carlos City Pangasinan

Philippines

Duties & Responsibilities:

Arranging appointment with doctors pharmacist and medical teams and pre- arranged appointments or regular cold calling.

Responsible in answering customer/clients queries related to the products we are selling.

Be satisfied as to the integrity and quality of products to be supplied to patients.

Encourage the effective use of medicines and be satisfied that patients or those

who care for them how to use their medicines.

Seek to ensure safe and timely access to medicines and take steps to be satisfied to the medical appropriateness of medicines supplied to individual patients.

EDUCATIONAL ATTAINMENT:

Vocational

6 months Training Caregiver

INS HRDC Urdaneta City Pangilinan, Philippines

Associate in Medical Secretary

New Era University

Saint Joseph St. New Era, Quezon City, Philippines

PERSONAL DETAILS:

Nationality : Filipino

Passport No. : EB7011037

Visa status : Tourist visa

Marital Status : Married

Date of Birth : September 03, 1977

Place of Birth : Pangasinan, Philippines

Language Spoken : English and Tagalog (Written & Spoken)

Basic Arabic

Contact this candidate