Service Manager

CLARK A. COUSINO

OBJECTIVE

Seeking a challenging position where my skills can be utilized using Process Mapping, Standard Work Instuctions (SWI) and Freight Flow

EXPERIENCE

****-**** ***-*** *reight/XPO Logisitics Ann Arbor, MI

Senior Manager of Linehaul

Lead Team Member overseeing the merging of Con-Way Freights three linehaul departments into one Centralized Department located in Ann Arbor. Oversaw the training and integration of the separate units into one cohesive team.

Responsible for sustaining and seeking continuous improvement in the company’s Freight Flow plan to best meet the company’s needs

Oversaw the day to day linehaul operations ensuring the Con-Way Freight maintained industry best service standards

1992-2000 Con-Way Freight Ann Arbor, MI

Manager of Operations Research

Merged the three separate Con-Way Linehaul Freight Flow Plans into one business plan allowing seamless service between the three components.

Researched and impletemented savings and service opportunities to streamline and grow the business

1986-1992 Con-Way Freight Ann Arbor, MI

Linehaul Coordinator

Responsible for nightly outbound setup of service centers Linehaul runs to ensure company service standards are maintained.

Reponsible for FAC operations to ensure all freight and drivers return home timely to ensure company standards are maintained.

EDUCATION

1996-1998 Sienna Heights University Adrian, MI

Masters in Human Resource Development

1996 Sienna Heights University Adrian, MI

Bachelor of Arts in Business

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