Customer Service Human Resource

MOUSUMI DEY (SARKAR)

Mobile: 905*******

Email-ID:***************@*****.***

CAREER OBJECTIVE:

To work in an organization that appreciates innovativeness, demands analytical. Provide a challenging and performance driven environment and a wide spectrum of experience to grow and excel in my career. I aim to create meaningful contribution to the organization through my skill and abilities and to continuously improve on my professional knowledge and skill.

PROFESSIONAL SYNOPSIS

Result Oriented Professional possessing nearly 6 Years Experience in Career.

Hardworking, Competent & Efficient.

Corporate, Production House and Construction Sites Experience, Professional Qualification, Problem Solving Ability with Analytical Skills, Attitude towards work and company.

Capacity to make balance between personal and professional life.

COMPETENCIES:

Consistent performance

Autonomy

Diligence

Productivity

Process Management

Supervision

Organization skills

Decision-making

Team work

Communication

Confidence and drive

Customer service

Excellent communication

Credible activist

Strategic positioner

Capability builder

Change champion

Human resource innovator & integrator

Technology proponent

EMPLOYMENT SCAN:

Name of the Company KASHISH DESGNING AGENCY

Designation Asst. Manager HR &PR

Duration From 2013 August’ to till now

ROLES & RESPONSIBILITIES:

Recruitment and Selection

Joining Formalities and Induction

Training Coordination

Employee Relation & Welfare Activities

Daily attendance & salary processing

Grievance Handling

Exit Formalities

Performance Appraisal

Client Handling

Liaison with the client

Co-ordinate with the designing team to get the work done

Time management and work distribution to meet the goal and complete the project within given deadline

Name of the Company ECLIK SOFTWARES AND SOLUTIONS PVT. LTD.

Designation HR Executive

Duration From 2013April’ to 2013July’

ROLES & RESPONSIBILITIES:

Recruitment and Selection

Joining Formalities and Induction

Training Coordination

Employee Relation & Welfare Activities

Daily attendance & salary processing

Grievance Handling

Exit Formalities

Performance Appraisal

Documentation

Name of the Company MPS GROUP OF COMPANIES

Designation HR Executive

Duration From 2012Jan’ to 2013April’

ROLES & RESPONSIBILITIES:

Joining Formalities and Induction.

Training Coordination

Employee Relation & Welfare Activities

Daily attendance & salary processing

Grievance Handling

Exit Formalities

Performance Appraisal

Preparation of HRMIS & Attrition & Retention Report

Name of the Company EXPOSER PLACEMENT CONSULTANCY

Designation Sr.HR Executive (Team leader)

Duration From2011May’ to 2012Jan’

ROLES & RESPONSIBILITIES:

Recruitment :

Receive the manpower requisition from client Company

Interacting with HR Head to understanding the requirement of the specific post and preparing Job Description and Person Specification

CV searching from the Job Portal (like- Naukri, Time job & Monster) as per the requirement

Recruitment done as per the requirement of the Client Company

Telephonic Interview taken

Briefing the Candidates about the organisation and job opportunity

Scheduling interview of the short listed candidates

Taking face to face interview

Salary negotiation

Finally send the candidate to Client Company for the final round of the interview

Maintain the database of the candidate

Administration :

Attendance tracking

Tracking the Leave of the employee

Salary processing & Incentive calculation

Leading the Team :

Taking the follow up of the work status of the subordinate

Delegate the assignment to the subordinate

Tracking the recruitment done by the Team Member

INTERNSHIP DETAILS:

Company: SENBO Engineering Limited.

Subject of the Project: Analysis the Recruitment & Selection process of SENBO

_

PROFESIONAL QUALIFICATION:

2011 Completed MBA (HR) from PTU, passed with 67%

2011 Completed PGDBM(HR) from ISB Kolkata, passed with 76%

SCHOLASTICS:

2008 Completed Graduation (B.Sc.) from Vidyasagar college under Calcutta University, passed with 52% marks.

2005 Completed Higher Secondary Examination from Kumar Asutosh (main) School under W.B.C.H.S.E Board, passed with 57% marks.

2003 Completed Secondary Examination from St. Ninians girls High School under W.B.B.S.E Board, passed with 79% marks.

TECHNICAL SKLLS:

Operating System Packages Other

Windows 98MS office

Internet Applications

XP

Windows 7

Windows 8

STRENGTHS

Good Communication Skill.

Smart, Dynamic & Challenging To Play A Positive Role In a Challenging Environment.

Sincere & Hardworking.

Comprehensive problem solving abilities.

Good Leadership Skills.

PERSONAL DOSSIER:

Date of Birth : 21st June’1986

Fathers Name : Bimal Chandra Sarkar

Spouse name Saikat Dey

Gender : Female

Marital Status : Married

Languages Known : English, Hindi&Bengali

Address : 25, Dr. Narayan Roy Sarani (Simla Street) Kolkata - 700006

Declaration - I hereby declare that all the Information Furnished Above are true to the best of my Knowledge.

Date:

Place: MOUSUMI DEY (SARKAR))

Contact this candidate