Customer Service Administrative Assistant

Valerie Cenci

**** ******* **., ***. ****

Myrtle Beach South Carolina 29577

843-***-**** ac18x4@r.postjobfree.com

PROFESSIONAL SUMMARY

Committed and motivated Administrative Assistant with exceptional customer service and decision making skills. Strong work ethic, professional demeanor and great initiative.

EXPERIENCE

Administrative Assistant

Oct, 2009 / July, 2017

Adena Health System

Chillicothe Ohio

Registered patients for billing purposes, answered telephones, did audit reports on physician paperwork, helped organize meetings, reviewed physician records for completeness, made sure that physicians had the necessary paperwork to complete for surgeries, and many various other duties as asked.

Customer Service Representative

Oct, 2007 / Oct, 2009

PNC Bank

Chillicothe Ohio

Performed all teller duties including answering phones and customer questions, helping with various types of monetary transactions, and balancing cash drawers nightly.

Fitness Technician

May, 2005 / Oct, 2007

Curves

Chillicothe Ohio

Registered clients for membership, trained new members on our equipment and supervised the gym to reduce the risk of injury to members.

Assistant Administrator

Apr, 1990 / Apr, 2005

Interagency Child Care Center

Chillicothe Ohio

Involved in the enrollment process for new families using our services, did scheduling of employees, ensured necessary certification was achieved by all employees, administered, directed and coordinated the activities of the agency, provided thorough supervision for day-to-day operations of facility in accordance with set policies and guidelines, and jumped in to fill gaps for on call rotation when necessary.

SKILL HIGHLIGHTS

Excellent telephone/communication skills

Dedicated team player

Professional and Mature

Team Player

Meticulous attention to detail

EDUCATION

Ohio University

1988 - 1990

Associates Degree in Human Services

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