Customer Service Manager/ Security Supervisor
Resume:
Michelle Battallio
**** ****** *** ************, ** 19143
*********@*****.***
Career Objective:
I am seeking a company where my experience can not only improve the status of the company, but broaden my horizons while automating the working process to the best possible one.
Position desired: Security
Education:
Benjamin Franklin High – Diploma 2000-2004
Employment History:
City Of Philadelphia- Correctional Officer 4/2009-8/2015
Maintaining safety and security of my unit and its residents.
Observe and investigate any suspicious behavior and or activity.
Proficient communication skills both written and oral for answering phones and writing reports.
Being a first responder to all emergency situations.
Knowledge and execution of policies and procedures.
Lowes- Overnight Department Manager 8/2006-4/2009
Managing staff
Understanding of retail law, security as well as health and safety
Hitting targets and implementing strategies to improve sales
Taking care of customer service including handling inquiries and complaints
Home Depot – Head Cashier 6/2004-8/2006
Monitor the work of cashiers on a daily basis
Create and distribute cashier schedules and till allocation
Resolve employee conflicts and ensure that any customer complaints are handled immediately
References upon request
Contact this candidate