Microsoft Office Network Engineer

Certifications

Cisco Certified Network Professional (CCNP)

Cisco Certified Network Associate (CCNA)

Microsoft Certified Systems Engineer (MCSE) Server 2012 R2

Microsoft Certified Professional (MCP)

Diploma in Hardware and Networking Professional from JetKing (India)

Currently pursuing for CCNP Security

Education

Bachelor of Arts § Delhi University, New Delhi, India

Professional Experience

REMEDY PARTNERS § New York, NY, USA May 2017- July 2017

Senior Network Engineer

Responsible for the design, configuration, and installation of the network for the 500+ users at the new office location.

Configure/Troubleshooting VPN IPsec/ L2L/SSL With Cisco ASA 550X, Cisco CSR, Cisco ASAv, AWS, VPC, and Azure.

Define, implement and maintain corporate security policies.

Resolved network performance issues, monitored network health and managed backup with PRTG, SNMP & Kiwi CatTools.

Monitor, analyze, troubleshoot Aruba AP’s, wireless controller using the Airwaves management systems.

Provided level 2 & 3 level network support to resolve complex technical problems.

Managed Citrix NetScaler gateway and load-balancer.

EDGE TECHNOLOGY GROUP (MSP) § New York, NY, USA

Network Engineer July 2016 – May 2017

Providing day to day network support to clients on various types of networks

Working on core Network design and implementation, Network security, maintain, monitoring.

Configure/Troubleshooting VPN IPsec/ L2L/SSL With Cisco ASA 550X, Juniper, Palo Alto, Sophos, Dell SonicWALL.

Working with Cisco 650X, 38XX, 37XX, HP Procurve, Brocade switches Setting up VLANs and configuring inter-VLAN routing, VTP, STP, PVST, RSTP, port aggregation & link negotiation on Ethernet channel.

Working with Routing Protocols of EIGRP, OSPF, and BGP.

Configure and troubleshoot VoIP networks, IP phones, Call manager (CUCM).

SPLASHLIGHT LLC § New York, NY, USA OCT 2014 – July 2016

Network Engineer / System Administrator

Responsible for core Network design and implementation, maintain all network devices including Cisco Routers, L3 Switches, HP Procurve switches, Cisco ASA 5500 Series, Sophos UTM SG230/330, IPsec/Site to Site to Site VPN, manage day-to-day operational processes for network and systems.

Responsible for secure wireless network infrastructure utilizing Cisco’s and Ruckus’s wireless Network Solution (Cisco 5500/2500, Ruckus ZD 1200/1100 controllers, clean air enabled access points and WCS) for configuration, monitoring, and troubleshooting of over 130 Access points at three different sites.

Responsible for configuration, maintenance of server 2012/2008, Active Directory, GPO, WSUS, SCCM, DNS.

Perform daily backup operations, ensuring all required file systems and data are successfully backed up to the appropriate media by using Dell’s Netvault application.

Providing 3rd level support to day-to-day issues for windows and Mac's mix environment

Equity Trading Capital § New York, NY, USA

System Administrator/Desktop Support May 2010–Aug 2014

Assumed full accountability in overseeing all aspect of the system, network, desktop solutions, and services.

Rendered technical support to more than 200 traders in key areas of network and desktop application, terminal installation, and maintenance, as well as in resolving the operating system-related issue in the trading floor environment.

Performed troubleshooting and maintenance of Active Directory user rights and permissions, which involved adding or removing and disabling or enabling user accounts utilizing Microsoft Exchange 2007.

Carried out key tasks associated with the virus and spyware removal; patch update for Windows and other applications; and Ghost imaging software utilization.

Utilized technical proficiency in administering and supporting all facets of Microsoft Office, Outlook, and third-party applications along with Symantec End-Point antivirus, and Open Domain Name System (DNS) filtering.

Capitalized on industry expertise in processing the standardization and updating of Cat5 line drops, patch panel terminations, header termination, Cisco Adaptive Security Appliance (ASA), and switch configuration.

Displayed competency in setting up multiplexed audio/video distribution system for CNBC/Bloomberg, Benzinga, and Trade The News broadcasting.

Made use of Citrix, TeamViewer, join.me, and LogMeIn in delivering procedural and technological solutions to remote users.

HP Computers § Gurgaon, India

Desktop Support/Helpdesk Sep 2008–Dec 2009

Exemplified technical expertise in handling the daily maintenance and desktop support of IT infrastructure comprised of 250 workstations.

Managed the repair of Active Directory, Exchange server 2008, and Microsoft Office, while administering Avaya and Cisco Internet protocol (IP) phones as well as the configuration of various E-mail clients.

Administered software installation; hardware fixes such as virus, spyware, and malware removal; and software patches update.

Conducted installation and configuration of networking topologies, including transmission control protocol/Internet protocol (TCP/IP), dynamic host configuration protocol (DHCP), domain name system (DNS), and local area network (LAN).

Developed and integrated technical resolutions in addressing a wide spectrum of complexities, which included issues encountered in Windows; Internet Explorer, Firefox, and Netscape plug-in; and other third-party software.

Guaranteed the regular execution of maintenance and backup utilizing Ghost for imaging.

Accomplished the upgrade of various hardware consisting of memory, hard drive, video, and PSU.

Technical Acumen

Operating Systems

Windows Server 2016/2012/2008, R2/ 2003/2000, Windows 8/7/Vista/XP / NT,

Mac OS X, Ubuntu. Linux

Software

Microsoft Office 365 /2013/ 11/10, Hyper-V, Microsoft Exchange Server 2013-10,Outlook, Active Directory, Group Policy,RDP, PowerShell, Pearl,Sophos /Norton/MacAfee /Kaspersky Antivirus, Adobe Suite, Citrix, GoToMeeting, Camtasia, LogMeIn, VMware, TeamViewer, Norton Ghost, OpenDNS,FileMaker Pro,Sage50, Cloud Computing,Bloomberg Terminal, Mad Scan, Blackwood, Fusion, Light Speed, Air Watch,Google Apps .

Firewall

Cisco PIX / ASA 55XX, Sophos UTM SG -230/330, Cisco FWSM, Juniper SSG 550, Checkpoint Firewall, SonicWALL, Palo Alto PA -3050, Barracuda Next-Gen Firewalls.

Wireless

Cisco WLC 2500/2100, Cisco Aironet 2700, Ruckus Wireless ZD 1200, Ruckus Access Point 600, Aruba Wireless.

VPN

Cisco VPN 3000 Concentrator, PIX, ASA: IPsec, PPTP, RA, L2L, L2TP, SSL, Digital Certificates, Cisco CSR and Cisco ASAv configuration on AWS and Azure. AWS VPC, (configured on Sophos UTM, Cisco ASA 5500 Series as well). Managed Citrix NetScaler load-balancer.

Networking

LAN / WAN,Cisco Meraki,VoIP, P2P, DHCP, DNS, TCP/IP, NAT /PAT, ASDM, Cisco IOS, ACL and Firewall Rules,CDP, Telnet, SSH,SAN, VLAN-Trunking,QoS, FTP,SFTP, TFTP, SMTP,ATM,FRAME RELAY, Raid, AWS-VPC, Citrix NetScaler, SNMP, HTTP, Switches, Routers and Firewall, Network Printer, Data Center design including: power distribution, cooling requirements, server rack layout and low voltage cabling Cat5E/Cat6 Cabling and Terminations,Line Verification Testing,IP Camera Installation

Routing and Switching

RIP, EIGRP, BGP, OSPF, HSRP, VRRP, GLBP, PPP, Frame Relay, IPv4, IPv6

VLAN. VTP, STP, MST, VLSM, RPVST, Ether Channel, IGMP, MDM

Network Monitoring Tools

SolarWinds, Wireshark, MRTG, HP Network Automation, iperf, Cacti, RANCID, PRTG, KiwiCatTools

Other

Apple iPhone, Android, Tablets, Blackberry, HTC, Windows Phone (GSM, CDMA)

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