Quality Assurance Specialist

Deana Reece

~ Project Coordinator Project Manager ~

Qualifications Profile

Hands-on, growth-focused, and goal-oriented professional, seeking opportunities as project coordinator to utilize aptitudes honed from

diverse work experience and to further develop skills. Equipped with exceptional communication and presentation skills in coordinating

and accomplishing tasks without compromising results. Highly capable of interfacing with all levels of professionals while working

within fast-paced environments to deliver optimum results. Technically proficient with Microsoft Word and Excel.

Summary of Relevant Experience

Project Coordination

Performed critical analysis and developed project management documentation in class activities

Training and Development

Functioned as trainer supervisor for the entire staff on corporate procedures for personnel management and customer service, hotel

management software, problem reporting database and scrap management in manufacturing environment

Assumed full responsibility in leading and mentoring co-workers on scrap system

Imparted knowledge to students in various courses, which included Geometry, Calculus, and Algebra

Served as team leader of quality control and receiving inspection

Played integral role as IT systems administrator, accountable for the configuration of inspection system, training production floor

trainers, and user support and troubleshooting

General Management and Organizational Development

Oversaw front desk staff members to support day-to-day work objectives

Played the role of customer satisfaction manager, in charge of monitoring customer surveys, following up with guests and staff on

guests concerns, and reconciling reward program stays with corporate payments

Efficiently developed and maintained various policies and procedures

Administrative Functions

Held accountability in maintaining employee files and monitoring office inventory

Employed keen attention to details in observing labor hours and cost

Work Chronology

Toyota Motor Manufacturing of Mississippi, Tupelo, MS

Systems Project Administrator 2017–Present

Team Leader 2011–2017

Hilton Garden Inn, Starkville, MS

Front Desk and Office Manager 2008–2010

Capital H Enterprises, Ackerman, MS

Co-Owner Assistant Manager 2004–2008

Starkville Academy, Starkville, MS

Secondary Mathematics Instructor

Mississippi State University, Mississippi State, MS

Computer Programmer Computer Operator

Education

Master of Science in Operations and Project Management: In Progress (Expected Completion Date: May 2018)

Southern New Hampshire University, Manchester, NH

Bachelor of Science in Secondary Education

Mississippi State University, Mississippi State, MS

Bachelor of Science in Mathematics and Research Development

Mississippi State University, Mississippi State, MS

Certification

Mathematical Studies Certification

Activities

Community Contribution Committee Member, Toyota Motor Manufacturing of Mississippi

United Way Group Champion

Public Lands Community Service

Habitat for Humanity

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