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Matthew Burlew

PROFESSIONAL SUMMARY

EMPLOYMENT HISTORY

Served as first dedicated Salesforce Administrator for the firm, working across teams to more fully use the product

Integrated a survey app in Salesforce and implemented a workflow for new clients to ensure compliance with firm's legal obligations

Delivered Tableau to the Sales and product teams

Generated real-time dashboards that allowed Swaptimization product team to increase revenue Delivered daily newsletters for the DataLend service, including development of underlying queries Introduced a metric used by the firm to measure client experience with our services Created and implemented a formal review process for DataLend client files Contributed to quickly solving client questions and issues Generated multiple reports using SAP Crystal Reports for the Client Relationship Management team

Improved the process the team used to conduct disaster recovery tests Consistently led team in tickets closed

615 Pavonia Ave Apt 2310, Jersey Cty, NJ 07306

ac18nu@r.postjobfree.com 908-***-****

Data analyst professional with experience in sales operations and Salesforce administration. Data Analyst Aug 2013 - Aug 2016

EquiLend New York, NY

First data analyst for the firm, responsible for establishing the responsibilities of the position, including verification of data integrity for the DataLend product and serving as Salesforce Administrator for the firm.

Client Services Representative Jun 2010 - Aug 2013 EquiLend New York, NY

Application support and reporting for a securities finance trading and operations platform Actuarial Analyst Aug 2000 - Jun 2010

New Jersey Dept, of Banking & Insurance Trenton, NJ

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Produced rate analysis for property/casualty insurer rate filings Improved the process for statistical reports by creating common templates and establishing an Access database for insurer statistical reports

EDUCATION

Reviewed filings from insurers to verify that requested rate changes were in line with changes in projected risk and reviewed insurer regulatory data filings. Bachelors, Statistics & Actuarial Science 2000

New Jersey Institute of Technology

Bachelors, Computer Science 2000

New Jersey Institute of Technology

ACHIEVEMENTS

Albert Dorman Honors College, New Jersey Institute of Technology Eagle Scout, Boy Scouts of America

Recording Secretary, Student Senate, New Jersey Institute of Technology

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