JENNIFER TAILLEFER
Calgary, AB
*************@*******.**
PROFILE:
** *****ā experience in Customer Service.
Diploma in Business Technologies
Word, Excel, Access, Outlook, QuickBooks, EsiLaw, Nitro, Neopost, MS Office
Punctual, Organized, Reliable.
Shows Initiative, Works very well with others.
Able to assist clients quickly and efficiently.
Languages, written and spoken; French and English (Bilingual)
PROFFESSIONAL EXPERIENCE:
Stitch nā time Custom Embroidery- Edson, Alberta May 2016- April 2017
Office Manager
Client relations
Answered calls and E-mails
Inventory management
Accounts receivable / Accounts payable
Applied new looks to the shop
Filing
Placed orders
Responded to customer concerns
Joseph Doz Law Offices- Edmonton, Alberta January 2015- March 2016
Legal Receptionist
Client relations
Answered calls and E-mails
Inventory management
Filing
Prepared binders for trial
Sorted and sent mail
Organized meetings
Recorded all minutes to all meetings
Ormstown Municipality- Ormstown, Quebec March 2012- November 2014
Receptionist
Answered calls and E-mails
Assisted members of the community
Filing
Sorted Mail
Retrieved land reports
Appointed the Surveyor with tasks
Organized the layout of the weekly news letter
Inspected property information
Automobile en direct- Ile Perrot, Quebec October 2011- March 2012
Receptionist
Greeted customers
Assigned customers to a sales representative
Processed payments and balanced cash
Signed customers out for test drives
Booked appointments
Ferme Gendron- Valleyfield, Quebec July 2010- March 2012
Office Manager
Ordered supplies for the farm
Contacted necessary merchants
Arranged pick up and delivery details
Accounts receivable/ Accounts payable
Filing
Answered calls and E-mails
Cibc Bank- Monteregie Surrounding, Quebec May 2009- June 2010
Financial Service Representative
Opened new accounts
Processed loan requests
Performed credit checks
Financially advised clients
Assisted clients in applying for credit cards
Processed deposits, withdrawals and transfers
Cibc Bank- Huntingdon, Quebec March 2009- May 2009
Bilingual Customer Service Representative
Referred clients to a Financial Service Representative
Processed bill payments on customer accounts
Balanced deposits and withdrawals
Assisted clients with new debit cards
Advised clients of accounts best suited for them
SCHOOL AND TRAINING:
Diploma in Business Technologies 2004-2005
Châteauguay Valley Career Education Centre, Ormstown Quebec
High School Diploma 2000-2004
Châteauguay Valley Regional High School, Ormstown Quebec