NAMRATA CHANDRA

Cell: 862-***-****

Email:ac18ir@r.postjobfree.com

Address: **** **** ***** *********, *************. PA, 17050

Summary:

An IT Professional with 5 years of experience in Quality Assurance and Testing arenas. In depth knowledge of Software development life cycle, testing methodologies of Client/Server and Web Based applications. Focus includes Software Testing, design analysis, unit testing, System Integration Testing (SIT), User Acceptance Testing (UAT), performance and regression testing, Operational Quality Assurance.

A creative and professional team player with diverse experience in all phases of the SDLC.

Strong experience in developing Test Plans, Test cases, test procedures and test scripts using requirements and design documents.

Generating and implementing templates for Test Strategy, Business Analysis, Gap Analysis, Test Defect Log, Test Case Checklist etc.

Extensive experience in different testing methods like System Testing, GUI Testing, Functional Testing, Integration Testing, Browser Testing, Positive & Negative Testing, End to End Regression Testing, Web application testing, Database Testing and Performance testing.

Well-versed with all stages of Software Development Life Cycle (SDLC), Software Testing Life Cycle (STLC) and Bug Life Cycle (BLC), in-depth knowledge of contemporary QA/test principles & methodologies.

Experience in SQL-Programming for various databases like SQL Server, Oracle and Executed Backend testing for the DB by writing extensive SQL queries to test the data integrity of the application and databases.

Excellent knowledge about QA Methodologies implementing industry standards to ensure robust functionality.

Experienced in various quality assurance methodologies such as Waterfall methodology, Agile methodology etc.

Proficient in Quality Assurance (QA), Usability and Performance testing using automated test tools such as QTP, Load Runner utilizing various manual test procedures and methods.

Experience in various in tools like QTP, QC, JIRA and JAMA.

Experience in testing web services using SOAP UI.

Expertise in Web/Internet testing of HTML, DHTML, XML, JavaScript, Java J2EE applications.

Experience in White box and black box testing.

Technical Skills:

Web Technologies: JavaScript, HTML, CSS

Languages: Java, J2EE, C, C++, Servlets, JDBC, JSP, HTML.

Databases: Oracle11g, SQL Server 2000/2005/2008

Software Testing Tools: QTP, Quality Center Tool 11.0, Putty 1.0, Edit plus, JIRA, JAMA.

Platforms: Windows 95/98/NT/2000/XP/7

Banking Products: Finacle, SFMS and NFS (National Financial Switch) Analytics.

Domain Expertise:

Area of expertise comprises of extensive knowledge on core banking products like Finacle.

Knowledge on health care system and health insurance sector.

Knowledge on Debit Card Management System.

Expertise on Internet banking in electronic fund transfer.

Operational and functional knowledge in Structured Financial Messaging system (SFMS) software used in various banking applications across the world.

Operational and functional knowledge on ATM Switch used in ATM machines.

Expertise in ECS (Electronic clearing services) process and ACH (Automated Clearing House)

Education:

West Bengal University of Technology Kolkata, India

Degree: Bachelor of Technology, July 2004 to July 2008

Major: Information Technology

GPA: 3.5/4.0

Certifications:-

Certification in C and C++ programming from Brainware, Kolkata.

Professional Experience:

Andhra Bank: December 2008-August 2013

Projects Undertaken at Andhra Bank:-

Project: - AB Arogyadan (Andhra Bank Arogyadan)

Duration: August 2011- August 2013

Role: Test Engineer

“AB AROGYADAAN SCHEME" is a Group Mediclaim Health Insurance scheme introduced in association with M/s United India Insurance Company Limited & administered by Good Health Plan Ltd (TPA).This scheme provides medical insurance and option of cashless treatment in over participating 860 network hospitals.

Responsibilities:-

Working as a QA, responsible for creation and execution of Test Cases and end to end to Test Scenarios for the System, Integration, and Regression and for various modules.

Analyzed technical specification and business specifications and created Test plan and Test case in JAMA.

Attended weekly project review meetings with Project Management and Development team.

Developed QA Test plan from technical specifications and requirements for the project.

Used JIRA for defect management and triaging.

Performed Backend testing manually using SQL Queries and Query Analyzer by connecting to the database server.

Used JAMA for organizing Requirements, Test Cases and Defects.

Coordinated for set up of test environment for performance testing.

Developed test scenarios and test cases of workflow of the Resolution/Adjustment Unit.

Project: ANDHRA BANK-Online (AB INFI-net)

Duration: March 2011-August 2012

Role: Test Engineer

Andhra Bank is public sector mid-size bank providing banking facilities to millions of customer .The online banking application provides banking facilities to customers every day through internet for retail banking. Under Retail Banking Andhra bank offers deposits, loans, cards, DMAT services, P payment services, insurance, and mutual funds to individual customers

Responsibilities:

• Worked as a QA, responsible for the multiple roles like, understanding the requirements, creation and execution of Test Cases and end to end to Test Scenarios for the System, Integration, Regression and User Acceptance Testing for various modules.

Developed QA Test plan from technical specifications and requirements for the project.

Used Quality Center as manual testing tool and defect management.

Executed SQL statements to check if the data integrity has been maintained.

Business Analysis as an when required to understand the customer policies and procedures relevant to project delivery activities we undertake

Performed Backend testing manually using complex SQL Queries and Query Analyzer by connecting to the database server.

Used Mercury Quality Center for organizing Requirements, Test Cases and Defects.

Retested user acceptance testing defects in SIT environment to ensure that developed systems satisfied the needs of business clients as specified in the functional requirements.

Data analysis and validation of reports generated by SFMS against the report generated by Finacle and finding out discrepancy in the reports if any.

Participated in test execution, issue identification, review and resolution process during QA phase.

Preparing a weekly consolidated report to present it to higher management.

Project: ATM Complaints (ATM Software for lodging and tracking complaints)

Complaints is an in-house intranet application developed for Andhra Bank, it aims to track the complaints lodged by customer. The application also helped in identifying incomplete transactions at ATM. The software had various modules to lodge complaints, execute complaints, tracking chargeback.

Duration: September 2010-February 2011

Role: Test Engineer/Analyst.

Responsibilities:

Developed QA Test plan from technical specifications and requirements for the project.

Wrote detailed test case checklists and test cases for the product, including traceability matrix to requirements.

Retested user acceptance testing defects in SIT environment to ensure that developed systems is operating as specified in the functional requirements.

Used Mercury Quality Center for organizing Requirements, Test Cases and Defects and logged defects for failed test cases.

Defect logging and tracking using Mercury Quality Center.

Identifying Critical test case on each release and updating Regression Suite.

Interact with the development teams in resolving several issues.

Project: DCMS (Debit Card Management System), Andhra Bank

Duration: September 2010-February 2011

Role: Test Engineer/Analyst

Responsibilities:

Communicating the business requirements and guiding the third party vendors of Andhra bank on the business requirements

Created Test Plans and Test Scripts by analyzing the Business requirements and System Requirements of the Application.

Interacted with the business users and analyzed the surveillance logic.

Executed SQL statements to check if the data integrity has been maintained.

Used Quality Center as manual testing tool and defect management.

Performed Backend testing manually using complex SQL Queries and Query Analyzer by connecting to the database server.

Involved in Perform testing (Functional, Integration & Performance) and Defect Tracking and Management.

Involved in designing and developing Test Scenario/Test Cases/Test steps for various Business Services/methods covering both positive and negative testing requirements.

Performed Performance, functional testing, UI, Regression testing

Single point of contact for vendors in creation of customized debit card solution and was involved in entire life cycle of the development as an analyst too.

Conduct external reviews for the test cases with the business analyst.

Performed cross browser testing to ensure compatibility of the application.

Project: ECS (Electronic Clearing Service), Andhra Bank

Duration: December 2008-August 2010

Role: Test Engineer/Analyst

Electronic clearing Service (ECS) is an application for Andhra bank to clear daily inward and outward transactions. ECS system supports RTGS as well as NEFT transactions. This system is used to clear inward and outward transaction from various entities within the bank as well as outside the banks.

Responsibilities:

Documented Test cases and test plan corresponding to business rules and other operating conditions.

Developed the test cases based on the Client side and Server side error handling conditions in HP Quality Center.

Performed Functional, Integration and Performance testing manually.

Reported the bugs, Email notifications to the developers using the Quality center

Attended weekly status meetings, daily status meetings and project meetings.

Monitored QC to close the bugs/cases as and when developers fix the bugs.

Preparing test scenarios to integrate with other external payment systems like Finacle.

Performed Backend Testing using Structured Query Language (SQL) for testing reports.

Personal Information:-

Date of birth: 09/29/1984

Languages Spoken: English, Hindi, Bengali

Immigration Status: Green card holder (permanent resident)

Address: 1400 Bent Creek Boulevard, Mechanicsburg, PA 17050

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