Ebony Harris
***** *** ***** *** 513-***-****
Cincinnati, OH 45246 **********@*******.***
Career Summary
Energetic, dedicated, team oriented and self-motivated individual with strong interpersonal skills. Many years of experience working with youth and young adults. Proven ability to work effectively with people of various ages, cultural backgrounds, and socio-economic statuses. Long-time interest in Law, Criminal Justice, Business Administration and Social Services. Well-developed interpersonal, time management, professional communication, attention to detail and adaptability/flexibility skills.
Relevant Experience
Adecco NA/ 5/3 Bank Cincinnati, OH September 2016- Present
Bank Processing Center
Disputes Analyst I
-Analyze bank records to investigate unauthorized customer transactions
-Coordinate the investigation of any fraud/disputes with the appropriate investigative unit
-Meet regulatory timeframes to avoid compliance violations
Corrections Specialists
-Compared and verified closing documents after correction of the closing conditions and imaged
the file
-Delivered an effective and timely resolution on each file
-Communicated with borrowers and affiliates to ensure all regulatory and delivery requirements
of corrected defects are met
Lighthouse Youth Services Cincinnati, OH September 2014- September 2016
Residential Group Home
Youth Worker
-Provided direct care, supervision and crisis intervention
-Supervised activities, chores, hygiene, and bedtimes times by following program schedule.
-Assisted the team by completing paperwork related to program outcomes. Documented daily
daily events in a log, completed progress notes.
-Participated in the on-call schedule rotation.
Cincinnati Job Corps Cincinnati, OH August 2011- October 2014
Residential Job and Educational Training Program
Residential Advisor
-Assisted residents in developing relationships with each other
-Modeled positive attitudes and behaviors
-Helped to facilitate an environment that allowed students to meet their academic goals
-Served as a resource
Academic Background
Strayer University, Herndon,VA
BS, Criminal Justice Administration, 2014
GPA 3.8
Cincinnati State Technical College, Cincinnati, OH
AA, Criminal Justice Studies, 2011
GPA 3.7
Special Honors/accomplishments
Honors Recognition- Cum Laude
Appearances on the Dean's and President's List throughout tenure.
Coursework
Child Development, Criminal Law, Juvenile Delinquency, Corrections, U.S. Courts Systems,
Psychology, Sociology, Ethics
* Proficient in Microsoft Office; Excel, Word, Power Point, Email