Albert (Al) Feliu, PMP, CPM, MPM, MBA

Metro Atlanta GA Mobile: 678-***-**** ac182b@r.postjobfree.com https://www.linkedin.com/in/albertlfeliu

BUSINESS PROFESSIONAL & INFORMATION TECHNOLOGY LEADER

Information Technology ~ PMP – Certificate # 11596 ~ CPM & PPMC Certified ~

Business Leadership & Solutions ~ US Air Force Academy Graduate – Colorado Springs CO

EXECUTIVE LEADERSHIP PROFILE

Multi-Industry, Results-driven, Certified PMP Senior Leader with expertise in leading technology based multi-million dollar engagements and organizations. A proven leader skilled at creating value by producing high quality services, building multi-level and cross-functional project teams, and developing enduring relationships with clients, vendors and employees. Highly educated and formally trained in Six Sigma, CMM, Problem / Change Management and PMBOK methodologies. A motivated performer and advisor, highly adept at driving teams to deliver insightful business and IT solutions while collaborating with executive management to formulate strategic guidelines and implementing tactical decisions. Lead program/project teams -- typically 30-45 team members; on shore and off shore (Human Assets are predominately located in CANADA, INDIA, PHILLIPINES & SE ASIA). Typically, individual projects have a budget of $4-6 Million (USD) in direct hardware costs only with a project time span duration of 9-18 months. Additionally, I did the financial tracking for a $60 Million (USD) annual program for BellSouth // AT&T Telecommunications. High-value success in developing best practices and implementing new and improved service programs that impact the bottom line.

Core competencies include:

PMO, Project & Program Management Internal and External Customer Relations

Change and Process Management Service Standards and Process Improvement

Formal Proposal and Contract Negotiations Organization & Staff Development Business Development & Retention Engagement Review and Risk Assessment

P&L Management Outsourcing and offshore development

Maintain a solid track record of consistently exceeding corporate goals by increasing project revenue, margin, and utilization, with an emphasis on developing top performing talent. Possess a versatile background managing diverse implementation delivery models such as: on-premise, data-mining for new business lead generation, on-demand, managed services, B2B, BPO, and offshore vendor negotiation and future business development.

CONSOLIDATED PROGRAM / PROJECT MANAGEMENT EXPERIENCE

IT CONSULTING ENGAGEMENTS – JANUARY 2009 to PRESENT

ANTHEM HEALTHCARE ENTERPRISE PMO – Internal Infrastructure Replacement Sr Project Manager

DELL SERVICES Prog Mngt Office – RETAIL TECHNOLOGY – Program Manager/Sr Project Manager

CRICKET WIRELESS – RETAIL TECHNOLOGY – Program Manager/Senior Project Manager

ING US/VOYA FINANCIAL EPMO -- Senior Program Manager

EARTHLINK CORP EPMO & AT&T CORP Business Customer ITO – Senior Project Manager

VERINT SOFTWARE -- Senior Project Manager – based out of Atlanta GA // Travelling Consultant

ROLLINS CORP – Senior Project Manager // Director of Project Management//Infrastructure Assets (Contracted through INTELLINET.)

KELLER GRADUATE SCHOOL OF MANAGEMENT – Oakbrook, IL Online Graduate Level Instructor (Contracted with DEVRY UNIVERSITY ONLINE) – Project Risk Management / PM 595 – Online teaching/virtually mentoring an online class consisting of 20 - 25 graduate level students / professionals nationwide per academic session with 6 sessions per year.

BELLSOUTH CORPORATION / AT&T CORPORATION -- ATLANTA GA -- OCTOBER 1995 – DECEMBER 2008

AT&T Real Yellow Pages -- Sr Project Manager – Field Marketing & Expansion Support/Competitive Intelligence

AT&T Real Yellow Pages -- Senior Project Manager (PM) – Field Marketing Analytics/Assessment

BellSouth Telecommunications PM IT Planning Implementation – Accts Receivable Mgt. (BARM)

BellSouth Telecommunications PM - IT Executive Support/Budget Tracking and Financial Review

UNITED STATES AIR FORCE / DEPT OF DEFENSE - -PM/Operations Off–USAF Security Police --- MAY 84 – MAY 89

ANTHEM HEALTHCARE Enterprise wide PMO // S3 CONSULTING – Sr Proj Mgr. -- Atlanta GA - May – Jul 2017

Responsible for an enterprise-wide PC // Laptop replacement project for the first year (2017) of a mandatory three-year refresh effort (2017-2019). Oversaw the designated vendor – Prosys Technology of Norcross GA -- to ensure timely delivery for meeting designated weekly, monthly and quarterly hardware refresh targets. In addition, I wrote the business case justification for two significant initiatives for the entire enterprise -- a passive file back-up solution for all 65,000+ employees // designated contractors and for the replacement for a wireless solution for significant cost saving under Anthem HealthCare Enterprise Transformation effort.

DELL SHARED SERVICES // COLLABERA CONSULTING – Sr Project Manager -- Atlanta GA - May 2016 – Jan 2017

Responsible for an enterprise-wide Microsoft Active Directory hardware Migration for 34,000+ employees of Dell Services with a future combined company with NTT Data of over 60,000 employees worldwide based in Plano TX. Will be delivering this project through a complete lifecycle basis in working with 6 regional data center sites located throughout the world (USA-UK-India) combining US and overseas based assets to complete this project. Responsible for the installation of over 30 pre-positioned Domain Controllers on six dedicated sites and servers to create a new domain for the new combined company.

Also assigned to deploying a new VPN access system with enhanced firewall protection for worldwide access for the new combined company. Working with Cisco as the primary vendor and a worldwide team to achieving this aim for an early spring 2017 completion date.

CRICKET WIRELESS // AT&T WIRELESS – Senior Project Manager -- Atlanta GA - Aug 2014 – Mar 2015

Program managing an enterprise-wide program with company owned retail stores needing an infrastructure migration for 173 retail stores located throughout the entire United States. This program includes the new purchase and installation of store based routers, upgrading telephony circuits, and the implementation of a proprietary cloud based transaction-processing system.

TEK SYSTEMS – Senior Program Manager -- ING North America//Voya Financial – Atlanta GA Apr – Jun 2014

Migration Manager for MS Active Directory 2008: Providing corporate project management support for migrations of 75 Enterprise-wide application in support of a new US Corporate entity: MS Active Directory, MS FIM, Microsoft Exchange upgrades for a companywide migration of over 20,000 individual accounts and 10,000 user accounts.

INSIGHT GLOBAL INC – Senior Project Manager -- Contracted to EarthLink – Atlanta GA May 2013 – April 2014

Asset Management with Audit Responsibility: Providing corporate project management support for five migrations in tight time proximity: Completed within 6 months MS Active Directory, MS FIM, Microsoft Exchange upgrades to MS Exchange 2013, MS Lync 2013 and MS Office 2013 for a companywide migration of 4,600 individual accounts and over 5,000 customer service accounts. This corporate initiative consolidated enterprise IT assets.

oReceived an “Outstanding” Project Performance Audit designation on the command, control and implementation of the MS Active Directory Migration program from EarthLink’s Corporate Internal Audit Division as an IT Contractor. Typically less than 15 % of all EarthLink Corporate IT projects receives this high level of recognition for their assigned projects.

VERINT SOFTWARE – Senior Project Manager – Remote Worker Based out of Atlanta GA Dec 2012 – Mar 2013

Weekly Traveling Consultant/PM Assigned to Verint Back Office Practice. Responsible for end-to-end deployment of enterprise class business process improvement software and hardware, specifically for improving back office practices, FTE reassignment /realignment, and forecasting current staff assignment based on projected daily, weekly and monthly work load forecasts.

INSIGHT GLOBAL INC – Senior Project Manager -- Contracted to AT&T ITO – Atlanta GA – Jun – Dec 2012

Data Center Consolidation and Relocation: Assigned to AT&T Information Technology Office (ITO) Directorate in Atlanta, GA. Responsible to the Program Management Office for Data Center Migrations for AT&T customers worldwide in Data Center migrations and upgrades. Working with several external contracting firms and internal AT&T worldwide company assets to consistently make pre-arranged target dates for coordinated due diligence, pre-planning, final checks and project execution on a per client basis. Completed 50+ Individual client companies migration to date – June – Dec 2012.

ROLLINS CORP – Director of Project Management//Infrastructure Assets – Atlanta GA -- Aug 2011 – April 2012

Responsible for Departmental / Corporate Projects originating in the ITC Division of Rollins Corp. Reports directly to the VP of Technology for purposes of business case development for all IT projects/programs, annual budgeting/reporting & all asset resource allocation, project/program implementation and monitoring and business effectiveness with respect to Information Technology. Serving as the Prime Integrator for an Enterprise-wide data center move to be completed by 3rd QTR-2012.

Data Center Consolidation and Relocation. Currently in the discovery phase for a data center migration of an Enterprise level center with over 100 critical companywide applications and 200 physical and virtual servers. Serving a senior company representative working with our Disaster Recovery vendor for overall project planning and control.

Asset Management with Audit Responsibility: Chosen by the CIO of Rollins Corp with the endorsement of the VP of Technology to personally lead three separate initiatives.

INTELLINET – Senior Project Manager Contract to Rollins Corporation – Atlanta GA – Feb - Aug 2011

Project Manager for Three Leading Corporate Objectives:

Field Services Office Hardware Replacement: Led the total project life cycle for a PC replacement / refresh program for a national deployment of over 2,241 PC's / 353 servers in over 300 field offices throughout the US.

Cell Phone / Wireless Device Upgrade: Transition of over 3,400 private/personal phone lines used for company business to company purchased/monitored phone lines/cell phones in a nationwide replacement effort with a National Cell Phone carrier for full voice, text, and data products.

Former Employers:

BELLSOUTH TELECOMMUNICATIONS - 1995 – 2008; KELLER GRADUATE SCHOOL OF MANAGEMENT ONLINE INSTRUCTOR // RISK MANAGEMENT - 2009 – 2010; AFLAC - 1992 – 1995; Travelers Insurance – FSD -- 1991, DOD – United States Air Force 1984-1989

COMPLETED ACADEMIC & ADVANCED ACADEMIC INSTRUCTOR CREDITENTIALS

• Joint Masters Degrees in Telecommunications & Project Management; Mar 2004, Mar 2007 Keller Graduate School of Management – Online University, Oakbrook Terrace, IL.

• Masters of Business Administration (MBA) - Concentration in Finance, Jan 1992 University of Hartford, West Hartford, CT. Completed entire academic program while working as full-time Co-op student at the Travelers Insurance – Hartford CT.

• Bachelor of Science (BS) - Engineering Concentration, May 1984 United States Air Force Academy, Colorado Springs, CO.

CONTINUING/PAST PROFESSIONAL CERTIFICATIONS

Program & Portfolio Management Certification (PPMC)™ -- PMLG Certified – Atlanta GA September 2010.

Certified Project Manager Certification (CPM) ™– PMLG Certified – Boot Camp, Atlanta, GA: April 2010

Project Management Professional Certification (PMP) – Current Certificate #11596 Valid through December 2020 -- Project Management Institute (PMI), Newton Square, PA: Recertified December 30th, 2004.

Contact this candidate