Customer Service Manager
Resume:
Niya G.Walters
***** ****** ****** **** **** ****
Jacksonville FL. 32225
ac17wp@r.postjobfree.com
Objective
Certified Phlebotomist who thrives in delivering compassionate competent, efficient care in a fast-paced environment with outstanding ability to connect with patients and provide quality customer service. Exceptional communicator and multitasker capable of interacting with all levels of management. Trained at obtaining blood specimens using venipuncture, labelling specimens, sending to the laboratory for analysis. Education
Gainesville Job Corps Center February 2017- July 2017 Gainesville, Florida
Penn Foster – High School Diploma March 2017 - May 2017 Gainesville, Florida
Certified Phlebotomist Technician February 2017 – May 2017 National Healthcareer Association
Gainesville, Florida
Work Experience
Navy Exchange Commissary November 2016 – January 2017 Bagger & Greeter
Jacksonville, FL
Responsibilities: Greet customers and resolve complaints with answering customers' questions. Providing customer service and extra care to shoppers by fulfilling their specific needs and making their shopping a memorable experience.
Home Health Aid July 2017- Current
Atlantic Beach, Florida
Responsibilities: Monitor client’s vital signs on daily basis and enhance client satisfaction through delivery of compassionate care. Revive basic physical activity in many depressed clients by providing high quality companionship with assisting clients in bathing, toileting, walking and personal hygiene.
Niya G.Walters
12301 Kernan Forest Blvd Unit 1104
Jacksonville FL. 32225
ac17wp@r.postjobfree.com
Core Qualification
Clinical and administrative expertise
Blood draws, injections and capillary’s
Exceptional verbal and written communication skills
Equipment and supply maintenance
Time management
Customer service
Professional Skills
Recording Results
Specimen Integrity
Medical Terminology
Safe Collection of Blood
Credentials:
CPR & First Aid Certified American Red Cross March 2017
CPT- Certified Phlebotomy NHA- National Healthcareer May 2017 Technician Association
References Available Upon Request
References
Joseph Katz, Career Transition Readiness Instructor, Gainesville Job Corps Center, Phone: 352-***-****, ext 1420406, email: ac17wp@r.postjobfree.com Chau Quoc, CMA Instructor, Gainesville Job Corps Center, Phone 352-***-****, ext 1420376,
email: ac17wp@r.postjobfree.com
Niya G.Walters
12301 Kernan Forest Blvd Unit 1104
Jacksonville FL. 32225
ac17wp@r.postjobfree.com
Bobby Johnson, Academic Manager, Gainesville Job Corps Center, Phone: 352-377- 2555, ext 1420422,
email: ac17wp@r.postjobfree.com
Contact this candidate