IT sr. Technical support Engineer

Curriculum Vitae

TRILOK SINGH

D-**, Shyam Vihar Phase –I

Najafgarh New Delhi-110043

Contact No.:-098********

Mail id:*************@*****.***

OBJECTIVE:

Seeking a Position to utilize my skills and abilities in the Computer Science industry that offers security and professional growth while being resourceful, innovative and flexible.

JOB EXPERIENCE

TOTAL EXPERIENCE: - 4 YEARS 6 Months

Done worked with 3I InfoTech as a Technical Support Engineer since Last 30 Jan 2012 to 14 April 2015.

Present Client Location: -(Hero) HMC MM Auto Ltd. (Gurgaon)

Job Responsibilities:

Configure the Operating system (Windows 10,Windows8.1, Windows 8 Professional & Windows 7 Professional)

Configure the All basic Software, Like:- MS Office 2007 Standard, Adobe reader 10,

Anti –Virus McAfee 8.8 Enterprises, WinZip 11,

Configure the Outlook 2007, 2010 and troubleshoot.

Coordinate vender & Server Team

Previous Client Location: - Bharti Airtel Ltd. (Gurgaon)

Job Responsibilities:

Configure the Operating system ( Windows 7 Enterprises & Windows XP Professional)

Configure the All basic Software, Like:- Ms Office 2007 Standard, MS Office 2000 Enterprises, Ms Office XP With Font Page, Acrobat Reader 9.0.2, Acrobat Writer 6.0, WinZip 10,

Configure the lotus Notes 7.0.2 & Lotus Notes 8.5.2, and create a replica and archive and troubleshoot.

Configure the Network printer through print server.

Having directed responsible for user Satisfaction and continuously planning the strategies for Customer delightment.

Analyzing and identifying the cause of problem and the circumstances of the problem and to provide appropriate solution for the same.

Done worked with IBM BUSINESS PARTER- Cache Technologies as Technical Support Engineer since Last 6th August 2010 to -16 Feb 2012.

EXPERIENCE: -1.6 YEARS

Client Location: - Bharti Airtel Ltd (Gurgaon)

Job Responsibilities:

We have taking care of all under warranty Lenovo Brand Desktop & Laptop at Bharti Airtel Ltd (Airtel Centre Gurgaon) Location.

Troubleshoot and Diagnoses the problem and found the error and if we have found hardware problem then change the hardware and if found Application problem then repair and reinstalled the application.

Expert in Hardware trouble shoot for the laptop & Desktop.

Technical Qualification:-

Name Of Exam

Board/University

BCA

National Institute of Management Solutions

Intermediate(10+2)

C.B.S.E

Matriculation

C.B.S.E

Personal Details:-

Father’s Name : Sh. Vikram Singh

Date of Birth : 28th Sept.1984

Sex : Male

Marital Status : married

Nationality : Indian

Religion : Hindu

Languages Proficiency : : Hindi, English

Hobbies : Do the Computer work, Netsurfing

Date: - Trilok Singh

Place: New Delhi

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