Active Directory Information Technology

Pablo Gallegos

Phone: 972-***-**** E-Mail: ***************@*****.***

Professional Profile

Skilled, dependable, and experienced individual who is certified in Networking and Computer Hardware and Software.

Skills

nUsing remote access programs such as Teamviewer and VNC.

nTroubleshooting computers, printers, and servers.

nInstalling antivirus programs and cleaning out malware and viruses.

nUpgrading PC and Server hardware.

nUsing Spice works ticket system.

nMaintain all computers and servers with updates, proper cleaning

nStrong understanding of TCP/IP concepts

nEffective problem solving skills

Mountain View Community College

Computer Information Technology-Networking Associate Certificate (2013)

Electronics Technology Certificate (2011)

Hobi International 2013- Present

nDesk side support in maintaining and repairing PC hardware (hard drives, power supplies, Monitors and cables). Prepare computer workstations by setting up keyboards, mouse’s, printers, and monitors, track inventory and manage all IT equipment

nTesting computer hardware to find out what are the issues. Set up new computers and configure it for company usage. Add\Remove people to\from active directory

n Add\Remove\change to\from different active directory groups. Unlock\lock users accounts in active directory. Move machines to selected group in active directory.

nMigrating Windows XP machines to Windows 7 OS and Windows 10. Installing and setting up Ubuntu Linux servers for internal web hosting. Prepare and maintain file sharing on Ubuntu web hosting servers. Configuring and setting up Mac OSX for company standard software. Trouble shoot all MAC OSX issues when an issue occurs.

nSet up laser jet printers for client computers and laptops. Familiar with all MAC OS, Windows OS flavors. Replaced apple hardware on IMac’s, MacBook’s, Mac G5 and iBook G4. Setup sharing on PC’S over the network for data transfer and file sharing. Troubleshoot and repair Network Connectivity (switches, routers, network drops, and lan cables).

nSetting up new network drops and making sure the new machines can access the network. Setting up new wireless networks around the building. Repair all in house printers and bar code printers. Maintain records of all department purchased software and licensing

nSet up and configure access points. Install and configure company anti-virus software.

nHelp users back up files an data for new pc upgrade and set up.

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