PERSONAL INFORMATION GABRIEL GOMES AZARIAS

* ******* **. ********* – MA 02446

+1-617-***-****

ac17ro@r.postjobfree.com

Date of birth: 03/06/1988 Nationality: Brazilian WORK EXPERIENCE

EMPLOYMENT SUMMARY

I have nine years of experience in IT engineering and business and telecommunication services. I have carried out many activities including operational and administrative management. I worked as an Operational Supervisor, highlighting the management of 50 technical analysts. I participated in the implementation of many projects such as NGN, GPON, VDSL and TOA at the Algar Telecom company.

I am professional with excellent administrative and project management skills. Adept at process streamlining and system troubleshooting, with the ability to implement process improvements to boost efficiency and solid strategic analysis and profit growth abilities. I have well-rounded knowledge of project development, strong customer support skills and good team leadership and communications skills.

Technical Skills – Microsoft Office, Autocad, MS Project, Visual Basic, Assembly Programming, ITIL, COBIT, Infrastructure of telephone exchanges, ADSL technologies, Metro Network, SDH, Coaxial Cable, Optical Fiber Cable, Twisted Pair Cables.

May/2015 –

Freelance IT Consultor

Analysis, resolution, and improvement of systems and infrastructure of telecommunications. Jul/2009 – Dec/2014 Operations Supervisor

Algar Telecom – Uberlândia, MG - Brazil. (www.algartelecom.com.br)

Interdisciplinary team management - leadership (responsible for a team of 50 technical analysts);

Telecommunications Project Management;

Monitoring the NGN Project (Next Generation Networking), GPON (Gigabit Passive Optical Networks), VDSL (Very High Speed Digital Subscriber Line) and TOA Technologies;

Featured in the Operational Data Management - SLA - KPI (Service Level Agreement);

Responsible for the creation and application of Process Improvement;

Participation in vocational training "Potential Successor – ALGAR Group"; Skills: MS Project, ITIL, TOA, COBIT, VDSL, GPON, KPI, Lean Six Sigma. EDUCATION AND TRAINING

PERSONAL SKILLS

Mar/2008 – Jun/2009 Operations Assistant

Algar Telecom – Uberaba, MG - Brazil. (www.algartelecom.com.br)

Monitoring of technical analysts in the Installation and Maintenance of the activity of Algar Telecom customers in Uberaba and region;

Making operational reports;

Skills: Infrastructure of telephone exchanges, ADSL technologies, Metro Ethernet, SDH, Coaxial Cable, Optical Fiber Cable, Twisted Pair Cables, TV Broadcast Satellite (DTH). Equipment: Modems, Routers, Switch, DSLAN, IAD, PBX. Technologies: Huawei, Cisco, 3COM, Ericson, Dlink, Digitel, Parks, Datacom, etc.

Mar/2006 – Feb/2008 Trainee

ENGESET- Engineering and Telecom Services – Itumbiara,GO. (www.engeset.com.br)

Responsible for the commercial area of retail products in Itumbiara-GO and Ituiutaba-MG, helping sales increase by 120%;

Responsibility for spreadsheets quotas and targets;

Aiding the departament.

Knowledge management systems: Vantive, CRM, RUBI.

11/2012 – 01/2015 Executive Master's in Business Management FGV University - Uberlandia, MG - Brazil.

02/2008 – 12/2012 Graduate Electrical Engineering

University of Uberaba - Uberaba, MG - Brazil.

02/2015 – 09/2015 General English

Delfin School – Dublin, Ireland.

04/2013 – 04/2013 Lean Six Sigma Training

GPS - Global Productivity Solutions - São Paulo, MG. 11/2012 – 01/2013 ITIL Foundation and COBIT Training Zillion - Uberlandia, MG.

02/2008 – 12/2012 Process of Control and Instrumentation SENAI – Uberaba, MG.

Mother language

Portuguese

Other language(s) English – Advanced

Spanish – Intermediate

ADDITIONAL INFORMATION

Projects

Memberships

References

Project Volunteering Algar - Educational activities for poor communities. Volunteer at St. Patrick’s Festival Organization – Dublin 2015. Regional Council of Engineering, Architecture and Agronomia of Minas Gerais – CREA/MG. Mr. Croan MCcormack – CEO of Peace of Mind.

Email: ac17ro@r.postjobfree.com Phone: +1-617-***-****

Mr. José Eduardo Stacciarini - Operational Regional Coordinator of Algar Telecom. E-mail: ac17ro@r.postjobfree.com Phone: +55-34-999**-**** Prof. DSc.Isnard Marshall Junior – Academic Coordinator of MBA's FGV E-mail: ac17ro@r.postjobfree.com Phone: +55-21-981**-****

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