DEBORAH K. REED
**** *. ********** ****. #**** San Antonio, TX 78223
Phone: 210-***-**** ********@*****.***
Skills Summary
•Assist brokers and sponsors with inquiries
•Handle finances for retirees
•Process buy and sell tickets
•Accurately record transactions
•Provide human resources support
•Open new accounts
Employment History
Replenishment Clerk ~ Kohls ~ Selma, TX ~ 10/2014 to 1/2015
•Stocked shelves, racks, bins, and tables with new merchandise
•Took inventory and examined merchandise to identify items to be reordered
•Answered customers' questions about merchandise and advised customers on merchandise selection
Data Entry Clerk ~ MMC Strategic Staffing ~ San Antonio, TX ~ 7/2014 to 1/2015
•Read source documents such as canceled checks, sales reports, or bills, and enter data in specific data fields
•Compiled, sorted and verified the accuracy of data before it is entered
•Compared data with source documents, or re-entered data in verification format to detect errors
Front Desk Agent / Laundry Attendant ~ Holiday Inn Express ~ Lafayette, LA ~ 4/2013 to 3/2014
•Verified customers' credit, and established how the customer will pay for the accommodation
•Contacted housekeeping or maintenance staff when guests reported problems
•Made and confirmed reservations
•Issued room keys
•Assist in maintaining the cleanliness and organization of the laundry room
•Completed laundry responsibilities as assigned by property management which normally included: fold linens, terry, blankets, bedspreads, mattress pads and shower curtains using proper procedures and checklists
•De-Stained items and retired as necessary with approval from management
HR Associate ~1st Choice Personnel (Dr. Reddy's Laboratories) ~Shreveport, LA ~ 6/2008 to 1/2009
•Provided human resources support regarding recruiting, job posting, applicant tracking and coordinating interviews
•Supported human resources new hire process, maintained personnel files, employee benefit files, assisted with open enrollment, health fair
•Responsible for site bulletin boards, job posting, coordinates interviews for open positions
•Special projects as assigned through the HR Manager
Admitting /Data Entry Clerk ~ Jean Simpson Personnel Service, Inc. (Christus Schumpert Hospital) ~ Shreveport, LA ~ 4/2006 to 9/2006
•Checked in patients, collected co-payments, made copies of insurance cards, driver’s license
•Posted payments, filed, faxed and answered phone, received supplies
•Responsible for closing office at end of the day
•Worked on Bariatric surgery project using the Exemplo program to input the information
•Assisted with newsletter mail-outs
•Set up survey on Web Surveyor made correction to surveys that had been scanned in
New Account Representative ~TRC Staffing (AllianceBernstein) ~ San Antonio, TX ~ 2/2005 to 10/2005
•Opened new accounts for several sponsors using the Checkfree/APL System
•Conducted quality control for accounts processed by other team members
•Assisted Brokers and sponsors with inquiries
Remittance Processor/OPEX Operator ~ Wachovia Bank ~ Atlanta, GA ~ 6/2004 to 9/2004
•Processed payments returned by customers usually including a remittance or invoice and a check using an image keying computer
•OPEX Operator, insert checks and coupons into the machine that were extracted from envelopes were payments were batched into: single payments, multiples, correspondence and un-processable items, using an OPEX 51 machine
Account Receivable Clerk ~ TRC Staffing (Holox) ~ Norcross, GA ~ 9/2003 to 3/2004
•Posted payments to account receivable system in a timely and accurate manner, according to customer's instructions
• Responded to customers inquires and branch requests
Assistant Trust Administrator ~ Prudential Bank & Trust Company ~ Atlanta, GA ~ 8/1994 to 7/2001
•Set-up, calculated, inputted, burst, counted and mailed monthly pension benefit payments using the SunGard Pension Payment System
•Processed all administrative maintenance received from plan sponsors per their instructions
•Transferred and deposited funds directed by the company, handled broker and participant inquiries
•Transmitted and received wires, opened new accounts
•Year-end balancing for 200 accounts, processed 1099R tax forms
•Attention to detail was imperative as most accounts were in excess of $3 million dollars
Education History
Bachelor's Degree
Business Administration & Management ~ Our Lady of the Lake University ~ San Antonio, TX