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Customer Service Electrical

Location:
Columbus, GA
Posted:
September 08, 2017

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Resume:

Tejan Lewis

Columbus, GA *****

706-***-****

ac17nv@r.postjobfree.com

Objective

To obtain a position that allows for the chance of advancement and where I can acquire knowledge to progress successfully in my career.

Currently pursuing a certification in A+ and Security+

Willing to relocate: Anywhere

Authorized to work in the US for any employer

Employment History

Apprentice Electrician

Reads, interprets, and executes drawings, schematics, blueprints, and electrical code specifications to see layout of commercial electrical equipment installations. Tests electrical and equipment and parts for continuity, current, voltage, and resistance. Installs repairs, or replaces electrical wiring, receptacles, switch boxes, conduits, feeders, fiber-optic, and line assemblies, lighting, and alternative electrical parts. Installs electrical circuits, as well as panels, conduit, protecting devices, switches, and equipment required to accommodate the CEC and/or NEC.

Complies with standards and procedures of industry, Safety Manual, and abide by safety rules.

April 2017-July2017 White Electric, Columbus, GA

Run Conduit, pull wire, lay out motors

April 2016-September 2016 Allison Smith, Columbus, GA

Run Conduit, pull wire for fire alarms, hung lights

April 2015-February 2016 Industrial Controls Electric, Columbus GA

Run rigid conduit, pull wire, hook up motors

April 2013 – April 2015 Miller electric, Columbus, GA

install conduit, wired panels, pull wire,

Customer Care/Collections

Communicating with consumers over the phone, assisting them in resolving issues and overcoming obstacles. Strong PC skills, ability to search written documents for specific information and good communication skills. Communicating that information in a way that will attain both the client’s and consumer’s goals is where our employee's real talents are. Provide outstanding service to clients.

December 2010-November 2011 Prosperity America, Midland, GA

Responsible for reaching out to customers to collect payment for overdue bills, loans, or other payments.

June 2008-June 2009 Spherion, Columbus, GA

Provides the highest level of customer service to cardholders and retail banking customers.

Assist customers with account requests, inquiries, and problems such as: account balances, fund availability, fund transfers, stop payment orders, account closings, authorizations, name and address updates, and other general account activity.

Receive and screen all correspondence, documents, directives, orders, etc. Maintains acceptable levels of productivity, quality and adherence standards determined by the Call Center.

Attends on-going training sessions to maintain the highest level of understanding of client's policies and procedures.

January 2007-March 2008 Family Heritage, Killeen, TX

Call on policyholders to deliver and explain policy, to analyze insurance program and suggest additions or changes, or to change beneficiaries.

Monitor insurance claims to ensure they are settled equitably for both the client and the insurer.

Seek out new clients and develop clientele by networking to find new customers and generate lists of prospective clients

United States Army

Plan, organize, and lead troops and activities in military operations. Manage enlisted personnel. Duty of Decision making, often under stressful conditions, that can impact the success of a mission. Give orders that are clearly understandable, and issue orders in a manner that indicates confidence in their decision. Training or instruction. Assessments and advising. Leadership. Obey Orders. Present positive image. Defend Constitution.

July 2004-June 2006 Army, Camp Casey, South Korea

S6 Company Officer: Manage company computer network. Manage help desk for the company. Oversee LAN configurations on company capabilities. Take care and maintain all Como equipment.

S4 Company Officer: Monitor and track expenses. Oversee reports on equipment turn ins, hand receipts, lateral transfers. Supervise two NCOs and two Soldiers.

June 2004-June 2006 Army, Lawton, OK

Platoon Leader: Responsible for the training, health and welfare of 54 soldiers. Supervise and maintain four TPQ-347 Radar Systems and platoon vehicles, valued in excess of 30 million dollars. Maintained accurate receipts on unit purchases. Consolidate the receipts for the month and made sure the unit did not exceed its spending limit.

Education

2011 – 2013 South University Online

Masters in Information Technology

GPA 3.17

2007 - 2008 Central Texas College Killeen, TX

Cisco Networking Academy

CCNA 1 Networking Basics

CCNA 2 Routers and Routing Basics

2000 – 2004 Prairie View A&M University Prairie View, TX

Bachelors of Science in Computer Engineering Technology

GPA 3.76

Honor Graduate: Magna Cum Laude

Other Experience

Assembly Language, C++, Computer Networking, Power Point, Microsoft Office, SQL, Routing, Switching, SNMP

References

References are available on request.



Contact this candidate