Microsoft Office Manager

HARI JOSHI

*********@*****.*** 201-***-**** https://www.linkedin.com/in/harij1972/

PROFESSIONAL EXPERIENCE:

Safe Streets USA – Elmwood Park, NJ/Tampa, FL [June 2011 – July 2017] IT Manager

Assisted in the planning and implementation of additions, deletions and major modifications to the supporting regional and corporate infrastructure.

Implemented network security at the regional and corporate level.

Oversaw the administration and maintenance of the company's infrastructure.

Helped in upgrading company's telephone system to a Mitel VoIP Phone system.

Created and implemented systems backups, archiving, and on / off site disaster recovery and provided expert support when necessary.

Involved in all help desk activities at the local and regional level, escalated help desk issues, administered and maintained Help Desk tracking software SysAid.

Led the team to plan, purchase, configure, and maintain VMware View 5 server and Wyse thin clients.

Upgraded and maintained AD, DHCP, DNS, Exchange 2007, and File servers.

Worked on Sales force and Installation Technician’s automation and remote connectivity projects that will save the company over $100K in next 3 years.

Moved from NJ office to Tampa office in August 2012 to manage the IT department in the newly opened office in Tampa.

Sapien Software - Morristown, NJ [Dec 2007 – June 2011] IT Manager

Duties required a variety of strong computing, data communication and telecommunication skills, familiarity with various diverse operating environments, applications and equipment.

Researched, tested, evaluated, and recommended technology, platform, network systems and/or other related services.

Tested and evaluated hardware and software to determine efficiency, reliability, and compatibility with existing system, using various types of equipment.

Analyzed test data and recommended hardware or software for purchase.

Developed and wrote procedures for installation and use.

LAN administration, hardware and software technical support analysis, communications and network systems analysis, configuration management, general end-user support and training, data security analysis, software quality assurance and testing, office automation, network operations, information systems auditing, and technical library support.

Administration and support of a large mixed OS environment NT4, W2k, W2003 Software including but not limited to Exchange 5.5 and 2003, Iron mountain backup.

Worked on projects with ISA Clustering, SQL Clustering, Network load balancing, and Virtuozzo Virtual Server software.

USA Architects - Somerville, NJ [Jan 2007 – Dec 2007] IT Manager

Rebuilt infrastructure, and organized duties of the IT dept.

Maintained and upkeep of existing technologies including Active Directory and MS Exchange servers.

Worked on projects from Backup and Data recovery to standardizing equipment.

Rebuilt servers and secured them as needed.

Managed Exchange servers.

Redundant backups done using BackupExce Software and Hard disk for storage.

Saved over 15 hours per month by implementing Operating Procedures and improved the stability of the servers by automating maintenance tasks.

Worked with Microsoft servers and workstations ranging from Windows 98 to XP and Server 2000 to 2003. Also worked with Sonicwall firewall and VPN’s.

Gemini Traffic Sales - Edison, NJ [Feb 2006 – Jan 2007] Systems Administrator

Complete control of all aspects of IT.

Rebuilt infrastructure, and organized duties of the IT dept.

Worked on projects from Backup and Data recovery to standardizing equipment.

Rebuilt servers and secured them as needed.

Load balancing and managing CITRIX servers.

Redundant backups done using Veritas Software and Hard disk for storage.

Saved over 20 hours per week by implementing Operating Procedures and improved the stability of the servers.

Worked with Microsoft servers and workstations ranging from Windows 98 to XP and Server 2000 to 2003. Also worked with Sonicwall VPN’s.

Consulting - NJ [Nov 2005 – Feb 2006]

IT Consultant

Consulted for Opici Wine Group working on project dealing with Disaster Recovery for the company’s critical data.

Designed and implemented all aspects of the project using Veritas software and Buffalo Terabyte drives for hard disk storage.

Also consulted for Tele-Solutions as an IT Manager dealing with StrataCS Phone servers, VoIP phones and network connectivity issues.

Technical summary – Worked with Microsoft servers and workstations ranging from Windows 98 to XP and Server 2000 to 2003. Also worked with Nortel and Cisco switches. At Tele-Solutions worked with VoIP servers.

Designed and implemented full enterprise solutions.

Combined savings of over $100,000, by automating data recovery project, and training employees to work independently.

Opici Wine Group – Glen Rock, NJ [2000 – Nov 2005] Associate Director of IT

Worked for Opici as their Associate Director of MIS.

Key responsibilities include day-to-day operation and maintenance of existing technologies and anticipating and planning for new technologies to keep Opici’s technical platform on the cutting edge of the industry.

Duties also included providing strategic and tactical direction in Data Center operations, Network Operating systems, Enterprise Applications, WLANs, Sales Force Automation, etc.

Also, led, managed, and developed team of employees, and consultants in house as well as remotely.

Other responsibilities as the associate director were cost optimization, budget management, staff moral and leadership.

Technical summary – Worked with Microsoft servers and workstations ranging from Windows 98 to XP and Server 2000 to 2003. Also worked with Nortel and Cisco switches, Sonicwall and Watchguard VPN’s.

Saved over $300,000 and hundreds of work hours by streamlining and implementing procedures.

Backups of critical data was done for data recovery using Microsoft Backup software to Hard Disk for storage. Automatic Data Processing (ADP) LLC. – Parsippany, NJ [1999 – 2000] Account Executive

As an AE for the ADP, Inc. Implementation of ADP’s Time and Attendance software.

Worked with clients face to face and managed the scheduled tasks to get the client up and running.

Implemented software on all IBM compatible systems, Novell and WindowsNT systems.

Implemented and started software making ADP $384,000. RCM Tech. - Fairfield, NJ [1998 – 1998]

IT Consultant

Consulted for ADP at their Parsippany office for the Y2K team, upgrading ADP clients to the Y2K compliant software via dial-up connections.

Worked on various systems including IBM compatible computers to Novell and WindowsNT networks. Familiarized with ADP software such as Total Time and E-Time. Trawick & Associates - Bethesda, MD [1997 – 1998]

Sr. LAN / PC Support Technician

Worked on their behalf for National park and recreational services, Brooklyn, NY office.

Duties included troubleshooting PCs. Configuring and installing software & hardware at 6 locations.

Supported the existing Novell 3.11 LAN and also the WAN for the CC Mail Program.

Helped manage 300+ users for the NPS office of information & Management Department. Training Inc. - Newark, NJ [1995 – 1997]

Head Lab Technician

Duties include installing, troubleshooting, and configuring PCs.

Installation of software such as Windows 95, Microsoft Office 95 Windows 3.1, Microsoft Office 4.2, Word perfect 6.0, 6.1, 5.1.

Hardware installation includes installation of Hard Drives, CD-ROM's, Memory chips, Ethernet cards etc.

Assisted in hooking up the server and the workstations.

Managed 4 PC labs equipped with computers ranging from Deli 486/66, to Pentium 133, and also HP LaserJet printers.

Managed the student database and create weekly/ Monthly reports.

Provided classroom instruction in DOS 6.0, Microsoft Windows 95, and Microsoft Office. EDUCATION:

AAS in Architecture – Essex County College – Newark, NJ (1996)

MCSE – Microsoft Certified Systems Engineer Training – PC Inc. – Manhattan, NY (1997)

Novell Netware 3.11 Administrator Training – PC Age – Edison, NJ (1997)

Parallels Virtual Automation and Advanced Training – Parallels Inc. – Orlando, FL (2011)

Parallels Certified Virtualization Professional Certificate – Parallels Inc. – Online Training (2011) ADDITIONAL:

Languages: English, Gujarati, Hindi

Volunteer with BAPS (Bochasanwasi Aksharpurshottam Swaminarayan Sanstha)

Member of InfraGard https://www.infragard.org/

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