Senior Network Engineer

William A. James Jr

*** ******* ** *************, ** 17022 717-***-**** **********@******.***

Objective

Network Security Administrator/Engineer with a very strong attention to detail and over 13 years of Network Security Administration, 6 years in Customer Support, that is skilled in risk assessment and management, the ability to analyze complex information, has excellent troubleshooting, time management and prioritization skills as well as a diverse and unique skill set who wishes to leverage these with your company.

Skills & Abilities

FIREWALLS (CORPORATE AND ENTERPISE LEVELS)

SonicWALL, VMware NSX for vSphere, F5, Huawei, WatchGuard, Cisco (ASA, Pix, IOS FW on various routers), Palo Alto, Juniper, Barracuda, Clavister, Sophos, Fortinet, VarioSecure, Zebra (formerly Motorola), ZyXel, Cyberoam

OPERATING SYTEMS

Advanced knowledge of:

FreeBSD (13 yrs)

BSD (13 yrs)

RedHat (13 yrs)

Ubuntu (13 yrs)

MAC OSX (20 yrs)

Fedora (13 yrs)

VMware (7 yrs)

Advanced User Level Knowledge of:

Windows 7 and 10

Microsoft Office products

NETWORKING/SERVICES/ROUTING

Routing and Switching (Former CCNP) (15 yrs)

Voice over IP (Asterisk, Cisco Call Manager/Unity, Trixbox, FreePBX) (15 yrs)

High Availability (HA) (13 yrs)

IPv4 (25 yrs)

IPv6 (10 yrs)

DNS (25 yrs)

DHCP (25 yrs)

OSPF (15 yrs)

EIGRP (10 yrs)

BGP (7 yrs)

Apache (13 yrs)

TOOLS

Wireshark/Ethereal (20 yrs)

Tcpdump (20 yrs)

Tcpreplay (13 yrs)

Netcat (13 yrs)

hping2 and hping3 packet generation(13 yrs)

Kali Linux (7 yrs)

Scapy packet generation (6 yrs)

Nagios monitoring system

Nessus

NMAP

Burpsuite

Cybercop

Syslog

PROGRAMMING

Python Scripting (Scapy packet generation) (4 yrs)

Objective C (Apple iOS) (6 yrs)

Bash/Shell scripting (15 yrs)

OTHER

Strong ability to interact with customers, developers and engineering teams to suggest, apply and re-test patches and fixes. Familiar with many NIST and ISO requirements. Strong VoIP (Voice over IP) experience using Cisco Call Manager/Unity, Trixbox and Asterisk. Advanced knowledge of log files for multiple platforms.

Experience

SENIOR NETWORK SECURITY ANALYST/ENGINEER ICSA LABS AN INDEPENDENT DIVISION OF VERIZON FEBUARY 2004 – MAY 2017

Subject Matter Expert and Founding analyst for all Corporate, Enterprise USGv6 testing, Founding Analyst for the IPv6, VoIP and USGv6 testing labs with a strong background in all three. Responsible for all manner of testing for Corporate and Enterprise levels including High Availability, VoIP and IPv6. Responsible for all required documentation in the Firewall lab to maintain ISO for 9003:2008 registration and 17025 accreditations. Familiar with multiple NIST requirements regarding firewall, security and intrusion prevention/detection systems. Primary chosen analyst during internal and external audits for Corporate and Enterprise level testing. Responsible for accessing the in house developed quality management system to ensure adherence to all ISO requirements. Responsible for all ongoing yearly VoIP testing using Call Manager and Asterisk for the following Enterprise level products: SonicWALL, F5, and Barracuda. Responsible for all VoIP lab equipment including Asterisk and Cisco’s Call Manager and Cisco 7900 series phones.

PRIMARY CISCO ENGINEER ZONICS NOVEMBER 1998 – JANUARY 2004

Responsible for all aspects of Fortune 100 client needs related to Cisco devices including but not limited to switching, routing, VoIP, Firewalls (PIX/ASA), Local Directors, Call Manager/Unity. Rollout of multiple VoIP projects for many fortune 100 companies using Cisco Call Manager and Cisco 7900 series phones. Responsible for on call and telephone Customer Support directly related to network administration duties.

Team Manager MIndspring Internet Services August 1996 – November 1998

. Responsible for managing all aspects of Customer Support for the overnight shift including, but not limited to, level 3 (highest level available) customer support, managing all technicians on the team, monitoring other technician’s phone calls and providing feedback to enhance the Customer Support experience, mentoring and training new hires on the team, nightly meetings before start of shift.

Education

APPLE CERTIFIED ASSOCIATE MAY 2015 APPLE INC.

Mac Integration 10.10

OS X Support Essentials 10.10

Technical Certifications

. CompTIA A+

. CompTIA Security+ ce

. CCNA R&S

MECHANICAL ENGINEERING AUGUST 1996 VALCENIA COMMUNITY COLLEGE ORLANDO FL

Did not complete BA due to family issues requiring my return to Pa. (GPA at the time was 3.2)

HIGH SCHOOL DIPLOMA JUNE 1978 LOWER DAUPHIN HIGH SCHOOL/DUAPHIN COUNTY VO-TECH

General high school diploma (Lower Dauphin High School)

Certificate of Achievement Auto mechanics (Dauphin County Vo-Tech)

Volunteer and Leadership

INTERNATIONAL MINIATURE AEROBATIC CLUB

Former Regional Director for the Northeast region. Oversaw all aspects related to training, rule making, iOS app development and general memberships needs and requirements.

MAKE A WISH

Travel to various hospitals in the area to read books and generally play with the terminally ill children. Talk with and support the family’s needs.

References

JOHN HANSON 717-***-**** (CO-WORKER)

RUSS HOLSHUE 570-***-**** (FRIEND)

APRIL BEAR 717-***-**** (DAUGHTER)

JENNIFER JAMES 717-***-**** (DAUGHTER)

KATHY JAMES 717-***-**** (SISTER)

CRYSTAL BLENDERMAN 717-***-**** (FRIEND)

Contact this candidate