Manager Project

STEVEN P. SALYER, PMP

*************@*****.*** Phone 602-***-****

LinkedIn: http://www.linkedin.com/pub/steve-salyer/1b/687/194

Senior Certified Project Manager, Contractor and Consultant, with extensive proven experience in delivering multi-million-dollar global information technology outsourcing contracts. Technologies include but not limited to; Helpdesk, Database, Desk Side Services, Server Administration and Support, Mainframe Support including Mainframe operating system z/OS. Real Estate Management and construction, project management PMI- PMP ACP and Scrum Master certified (SCM).

Solid proven business and project leader in multiple industries including; Insurance, Banking, Credit Card, HealthCare, Travel and Real Estate Management. Available for consulting, contracting (w2 and 1099), as well as fulltime employment.

Project Management Program Management

Program Manager/Project Manager . Customer Relationship MGMT

Scrum and Agile tools -Atlassian Request for Service Startup

Vendor/contract negotiation and management Leading and Mentoring Teams

Transition/ Transformation of I/T Outsourced Accounts Risk and Issue Management /Compliance

Professional Experience

Salyer Trust and Salyer Corporation Nov. 2016-Current

Due to an illness of my parents in October 2016 I managed various aspects of the Salyer Trust (a real-estate investment company), as a project manager my main project was the general contractor for a complete remodel of a winter home and turned it into a very successful vacation rental in Phoenix. This investment alone is earning approximately $20K monthly. Evolve property ID: 324942.

APEX Systems Aug. 2016-Oct 2016

Senior Project Manager “contracted by APEX to manage a project for Wells Fargo”. Scope was to provide agile practices and a scrum daily process for their upgrade remediate of Java across the enterprise. Resigned the position in October due to illness of parent.

CTG Contracting April 2015-May 2016

Senior Project Manager “contracted by CTG” to manage American Express’s Network Architecture projects. Projects are all aspects of mid-range, server and cloud implementations, responsibilities: reporting to senior levels on project progress, manage and own the I/T exception process, implementation of the Riverbed Network Monitoring software.

APEX Systems March 2014-Nov. 2014

Senior Project Manager “contracted by APEX” to manage Wells Fargo Unix and FoKS (security) upgrade. Also manage the implementation of a new UNIX test environment. This project was managed using Agile processes.

CDI Corporation

Project Manager, Infrastructure Projects Dec. 2012-Dec.2013

Program Manager “contracted by IBM” to manage Neovia Logistics (request for service) program, contact started July 2013 through December 2013. We used Agile processes for these projects

Project Manager “contracted by IBM” to upgrade Discover Card main frame services from z/OS 1.12 to z/OS 1.13. This project includes managing the customer applications as well as IBM services ensuring all mainframe components are compliant with the new version. Manage rollout across 14 Hosts (LPARS) contract ended March 2013

Novus Origo (registered with Novus Origo for consulting assignments) Sept 2012-as requested

Senior Consultant – First Republic Bank

Senior Consultant and Project Manager, I/T consultant contracted for First Republic Bank.

IBM Global Services Sept 1998- March 2012

Senior Project Manager/2nd Line Manager – Transition and Transformation

Senior Compliance Program Manager, Auditing outsourcing accounts, ensuring accounts were compliant with IBM/governmental/industry regulations. Monitored artifacts for each account and report on non-compliant trends and detailed risks. Project Managed account non-compliance issues. Sept. 2011 – March 2012

Transition Transformation Integration Manager (Amgen Pharmaceuticals), Delivered 5 I/T Outsourcing contact transition work streams (contract value $800M). Transition activities are Infrastructure “as is” customer state transitioned to “Steady State” (IBM) Outsourced Support as defined by the contract between IBM and the customer and contains various levels of support and I/T technologies. Technologies included Helpdesk, Desk side, Server Support and Disaster Recovery transition Mid 2009-2012.

Transition Transformation Integration Manager, project manager of the kick off phase of the ACE Insurance Outsourcing Contact. Included Project Definition Report presentations to the customer, facilitated agreement on the contract details. Contract value $500m. Jan 2009-June 2009

Overall Transition Manager (ABM building maintenance), Led outsourcing de-transition (4 work streams) Helpdesk, VIP-support, Data Center, Network move from IBM supported to customer supported. Closed out the outsourcing contact: closed financials, asset transfer, knowledge transfer and vendor contracts. Brought in the de-transition 30% under budget. Mid 2008-end of year 2008

Program Manager, Request for Service, Leader of the Request for Services process for IBM on the Hertz Rental Car account immediately following transition.. Adding $7m to the existing contract in infrastructure upgrades and enhancements

Program Manager, Project Manager, Led the Disney Corporate Business Unit (all IBM I/T projects across Disney Corp RFS’s (Requests for Service), Prior to that, led the Disney Parks and Resorts Business Unit I/T projects (RFS’s) and managed the relationship with our Disney counterparts, adding $2M a year in additional services. . 2004-2006

RFS Program Manager, Managed IBM’s outsourced program for American Express International Membership Rewards which included marketing new I/T services, reporting on financial roll up of the various projects and was a mentor for 23 project managers performing projects from small to complex in size.. Direct reports included 10-20 project managers. 2001-2003

Additional Experience

Bank One Service Corporation ( I/T service for Bank One, now JPMorgan Chase & Co.) Sept 1975-Sept 1998

Senior Operations Manager (Bank One Officer II) – Led Telecommunication and operations areas. Managed telephone support of most I/T and network applications offered by Banc One Services Corporation. Managed 50 to 60 exempt Business Analysts, Team Leads, Operation Manager I's and Project Managers. 1975-1998

Education (full listing of education on request including the Ohio State University, DeVry other misc. course work)

Scrum Master Certification (January 2016)

Currently Project Management Institute certified (PMP since 2003, ACP since 2015).

Senior IBM Project Management certified (since 2004)

George Washington University – Master’s Certificate in Project Management

December 2000

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