Management Active Directory

Karmann Cochran

Pasadena, Texas • 713-***-**** • ************@*****.*** • https://www.linkedin.com/in/karmann-cochran-0073b5116 Data and Document Management Specialist

Service-oriented professional with 10+ years of experience administering and maintaining document management systems and ESH database applications. Dedicated to consistently providing the highest level of integrity and availability of information required for optimal performance by Operations and Management. Demonstrated commitment to operational and regulatory goal achievement through innovative problem solving. Adept at interdepartmental coordination and communication at all levels of the organization. Recognized for expertise in:

• Application Administration • Written and Verbal Communication

• Technical Writing • Identifying Value-added Data Gathering

• Logical and Intuitive Problem Solving • Information Organization Experience & Achievements

AMOCO FCU 12/2016 – Present

Federal credit union serving Galveston County.

Records Specialist

Develop/streamline work processes to improve productivity and track department performance. Scan and index documentation from departments all across the organization. Rolls Royce Data Controls (temporary assignment through Belcan Technical Services) 5/2016 – 7/2016 Developer and vendor of the VisiumKMS application used in industrial plant facilities for tracking and management of PSM (Process Safety Management) related activities including Incident Investigation, Change Management (MOC), Auditing and Action Tracking Software Tester

Follow specific scripts to test software for functionality prior to version release to the customer base. Analyze probable cause and/or specific scenarios when test case failures are encountered. Document and send Bugs for failures to development team for resolution. SunEdison/MEMC Pasadena, Inc. (under various contract umbrellas) 03/2006 – 04/2016 Chemical manufacturing plant serving the semi-conductor and solar industries Data and Document Management Specialist

Administer key critical document management systems, databases and applications. Maintain data uniformity and integrity to provide the highest quality analytical information resources to plant management, and operational information resources to plant departments; especially the Operations and Maintenance departments.

• Commended regularly by Management for producing 100% clear, concise and professional documents for use throughout the plant.

• Provided data and document support to 200+ employees and the corporate office to ensure real- time availability of information for operational and regulatory requirements.

• Led Document Retention and Destruction project team for plant closure. Ensured that all documentation was transferred to appropriate corporate stake-holders or destroyed, as appropriate, for all departments in the plant.

• Worked with vendor to upgrade ESH Incident Reporting and MOC system (Visium KMS) with a compressed schedule (8 weeks) and lean budget ($26,000). Completed the upgrade on schedule and under budget while advancing the application two major version releases. Karmann Cochran

Resume • page 2 • 713-***-**** • ************@*****.***• https://www.linkedin.com/in/karmann-cochran-0073b5116

• Served on the five-member project design team to replace the obsolete corporate Document Management System with a combined Sharepoint 365 and BOX solution. Was the implementation lead at the Pasadena site. Received corporate Quarterly Business Review Award in recognition of achieving results focused on the company value ‘Together We Win’. Managed 47,000 records in Pasadena, including 1,900 active documents across 15 departments, plus all archived versions.

• Regularly praised by ISO auditors for 100% compliant audits and a robust, well maintained document control system.

• Worked closely with Operations personnel on a weekly basis to review, revise and submit documents for approval in the Document Management System resulting in the elimination of an inherited backlog of 700+ past due documents in less than 12 months.

• Utilized technical writing skills and collaboration with area engineer and operations foreman to reduce the number of individual procedures for a major task performed on reactors from 11 (one per reactor) to 3 (one per specific difference in reactors).

• Identified patterns in different reactor configurations and created a naming convention based on four factors that positively identified each configuration resulting in streamlined parts ordering, maintenance activities and warehouse parts management, and which minimized costly ordering mistakes of high cost parts that had extremely long delivery lead times. METRO – Metropolitan Transit Authority – Houston, Texas 08/1996 – 08/2005 Public transportation agency serving the greater Houston metropolitan area IT Application Security Administrator

Performed security related user account functions for all levels of employees using Windows NT/XP. Resolved front-end Outlook and SAP technical issues.

• Performed account creation, management and deletion activities utilizing Windows Active Directory, Outlook Exchange, Oracle and SAP for more than 1,800 accounts while maintaining 100% compliant, audit-ready documentation for all accounts.

• Held sole responsibility for updating and maintaining file security permissions and directory structure on the Agency’s shared drive.

• Produced and updated an IT End-User Security Desk Guide with detailed procedures for serving the account security needs of over 1,800 system users across the agency.

• Created user friendly reference handbook for general PC and Microsoft Outlook utilization which served as training curriculum for administrative staff agency-wide. Education

Associate of Arts - Speech (Emphasis on Interpersonal Communication) San Jacinto College, Pasadena, TX

Community Involvement

Chairperson, By-Laws Rewrite committee - HS Band Booster Club Silent Auction Chairperson (2 years) - HS Band Booster Club Charity Bicycle Ride Registration Chairperson (5 years) - Space City Cycling Club/Ronald McDonald Corp. Technical Skills

Visium KMS

Microsoft SharePoint 365

BOX

Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) Documentum

Microsoft Active Directory

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