Professional Experience Project Manager
Resume:
Louis A. DeMattia
***** ******** ***** *******, ******** 20170
703-***-**** ***********@*****.***
Career Profile
Successful executive with more than 30 years’ experience in the telecommunications industry, more specifically, in both the design and construction of wireless systems, software development / product development and project management (Project Management Professional certification). Proven leader able to shift the unprofitable to lucrative with effective project management, strategic planning, team building/mentoring and preemptive initiatives.
Areas of Strength and Expertise
Broad Strategic Visionary
Ensure Accountability
Financial Management
Operations Management
Team Building
Risk Management
Project Management
Agile/Waterfall SDLC
Tactical Planning
PMP Certification
Effectual Intermediary
Streamline Workflows
Professional Experience
Decisive Communications, Ijamsville, MD
Business Development 08/2016 - Present
Tasked with identifying/closing new business opportunities with Federal (GSA Schedule 70) customers, major carrier Telecommunications providers, OSP/ISP cable installation, cell site back haul and central office (MAC) technician service providers.
FDH Velocitel-Sitesafe, Inc., Arlington, VA
Vice President, Operations 04/2014-10/2015
Responsible for the development of operations budget to support corporate sales plan and company profit goals. Technical leadership replacing end-of-life software platform with new Microsoft supported software platform for mission critical business unit. Project included development, quality assurance testing of product features and data migration of outdated ASCII flat file to MS-SQL database. Developed streamlined workflow processes with mandatory, yearly certification for all field technicians and report writing staff coupled with Smart Phone applications for technician tracking.
Key Accomplishments:
Exceeded the 2014 sales and profit goals by 10% (EME services, Intermodulation studies, and
AM detuning).
Streamlined workflows for both field and internal staff which increased team productivity by 10%.
Implemented corporate vision and work culture through consistent leadership, organizational structure evaluation and daily communication or priorities with employees and customers.
Proactively monitored business trends and implemented corrective actions to offset business impact due to FCC AM Detuning rule changes.
Initiated and created internal job costing report to determine areas of cost improvement (due to lack of resources in Finance).
Increased productivity of staff through improved training programs and accountability initiatives.
Director, RF Engineering 02/2005-04/2014
Managed EME and intermodulation service product offerings, including 14 report writers and 23 field technicians. Directed daily prioritization of jobs and customization of reports per telecom carrier requirements (Verizon Wireless, AT&T Mobility, and Sprint). Instructed classes on RF safety for various customers (e.g., national telecom carriers and maintenance personnel, such as HVAC or building maintenance staff).
Professional Experience (Cont.)
Key Accomplishments:
Led EME team in performing 12,000 site visits and RF safety assessment reports per year through a combination of short and long term projects.
Completed annual AT&T Mobility project (2800 sites) by actively managing changes in scope of work from customer and leveraging resource utilization.
Presented expert testimony at zoning hearings and public forums for RF Health & Safety concerns from RF transmitters.
Effectively occupied the role of primary contact for technical guidance aimed at LTE, GSM, EVDO, and CDMA technologies from various telecom carriers.
XO Communications, Reston, VA 01/2003-02/2005
Senior Manager (Managed Security Team)
Managed 24/7 support for all virtual private network (VPN) customers and product offerings. Duties included scheduling off-hour support for customers, resolution of trouble tickets and technical support for all Network Security product offerings.
America Online (AOL), Dulles, VA 02/2001-01/2003
Senior Project Manager
Managed migration of five Aspect telephony switches (in various call center locations throughout U.S.) to four Avaya VoIP switches which were consolidated to two separate data centers in Virginia.
Key Accomplishments:
Created project schedule through weekly project meetings with all concerned parties.
Replicated all product and service call routing from Aspect switches to new Avaya VoIP switches.
Converted all call center support tools from Aspect to Avaya VoIP switch architecture, including automated phone tree support (IVR).
Coordinated information exchange and requirement verification between customer and vendor.
Developed and implemented comprehensive disaster recovery plan for Avaya VoIP switch.
Winstar Communications, LLC, Herndon, VA 01/1999-02/2001
Director, B-Site Deployment
Responsible for engineering package creation, provisioning and certification of all buildings (B-sites) added to nationwide network consisting of 42 major metropolitan areas.
Key Accomplishments:
Increased productivity and eliminated inter-group handoff disputes by consolidating 45-person workflow procedure (crossing seven engineering groups) into one single, self-contained group.
Increased B-site additions to nationwide network from 8 to 12 B-sites per month to 40 B-sites.
Honored with the President Club Award in 2001.
Comsearch, Ashburn, VA 08/1982-11/1998
Sixteen plus years’ professional experience in daily management/development of product development, software development teams, customer support organization, and management of customer contracts. Overall team lead for Comsearch tool set migration from Prime 9955 computer platform to a Unix based Client Server database model utilizing C++ and Sybase/Oracle relational database systems. Lead software development team in evaluation of JAVA and User Interface development tools.
Education
Bachelor of Science in Engineering Physics
WEST VIRGINIA WESLEYAN COLLEGE BUCKHANNON, WV
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