Customer Service Manager
Resume:
Experience
Marisabell Torres
I'm looking for a meaningful full time employment so I can support my small family. I wish to have a position that I can prove I am worthy of the job an can work up to a management position.
Skills
Microsoft Office proficiency
Time management
Professional and mature
Schedule management
Budget Forecasting
Dedicated team player
Strong problem solver
Leadership
Client Database Management
Contact Information
Address
Phone
956 Union st, Manchester, Nh
*****************@*****.***
Office Manager
Maintains office services by organizing office operations and procedures; preparing payroll; controlling correspondence; designing filing systems; reviewing and approving supply requisitions; assigning and monitoring clerical functions, recruiting staff.
Pelican Transportation
Manchester, NH
June-2017 - Currently
Administrative Assistant
Created conflict resolution manuals aimed at resolving intracompany disputes. Created and proofread PowerPoint presentations for top-level company executives.
Scheduled board meetings and took care of support
administrative functions. Reviewed banking statements and audits to identify inconsistencies.
The Distillery Network
Manchester, NH
February-2017 - May-
2017
Crew Member/ Cashier
Performed duties which combined preparing and serving food and non-alcoholic beverages. Requested customer orders and depressed keys or multi counting machine to record orders and compute bill. In charge of cash handling by receiving payments and making change.
Dunkin Donuts
Manchester, NH
November-2016 -
February-2017
Security Gaurd
Patrol premises regularly to maintain order and establish presence
Monitor and authorize entrance of vehicles or people in the property
Remove wrongdoers or trespassers from the area
Secure all exits, doors and windows after end of operations Check surveillance cameras periodically to identify disruptions or unlawful acts
Investigate people for suspicious activity or possessions Respond to alarms by investigating and assessing the situation
Provide assistance to people in need
Apprehend and detain perpetrators according to legal protocol before arrival of authorities
Point 2 Point Global
Security
Methuen Ma
July-2015 - May-2016
Education
Submit reports of daily surveillance activity and important occurrences
Assistant Manager
Preparing sandwiches and drinks, tracking inventory, scheduling and filling in for no shows.
customer service Preparations of drinks an sandwiches. Eventually working up to assistant manager.
Aroma Joes
Manchester, NH
September-2011 -
October-2014
Sales Associate
Delivered excellent customer service that ensures ongoing sales and high levels of customer satisfaction
Worked with customers to determine their needs and then recommended the right product to solve the customer’s problem
Assisted in ensuring that the product presentation area is clean and organized
Developed and cultivated strong buying relationships with customers
Used company literature and available training resources to stay up to date on product features
Aeropastle
Revere Ma
June-2008 - June-2011
Kipp Academy High School Diploma
Lynn, Ma
2009
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