Continuous Improvement Manager
Resume:
Results oriented leader who creates positive change utilizing experience in technical applications, trouble shooting and management to provide quality service and customer satisfaction.
Professional Experience
2012 – 2017 CMI Plastics Ayden, NC
Director of Manufacturing / Director of Quality/ Continuous Improvement Manager
●Established and Managed ISO 9000 Management, Document Control, Quality system management
●Key Performance Metrics, First Article Inspection, New Project Management, Establish new product specifications
●Customer Complaints, Root Cause Analysis, Database Management
●Manage and Audited day to day manufacturing operations
●Safety Director / NC Environmental Stewardship representative
●Initiates and facilitates Lean Improvement programs and activities
2007 – 2012 Masterbrand Cabinets Kinston, NC
Quality Engineer
●Promoted a Continuous Improvement environment by identifying and improving Quality systems and processes.
●Developed, implemented and maintained process improvements that improve product quality.
●Responded to customer issues and directs manufacturing response to ensure consumers satisfaction.
●Liaison between customer service and manufacturing/product development during new product launch.
●Conducted monthly audits to include 5S, Daily Production Audits on new and existing processes
●Layered Process Auditor Administrator, Shipping Management Guide Auditor
●Experience utilizing quality systems documentation for visual aids, work instructions, control plans, critical to quality documents.
2004 - 2007 Masterbrand Cabinets Kinston, NC
Operation Supervisor
●Responsible for all production activities in a cabinet manufacturing area, enhancing profitability, increased production, improved quality, reduced scrap, increased efficiency.
●Daily manufacturing activities to included performance metrics, quality audits, ensuring job completion and developing continuous improvement cultures.
●Project leader for lean manufacturing projects, cost saving projects, kaizen team leader.
1998 – 2004, 2017 William Barnet & Sons Inc. Kinston, NC
Quality Manager, Safety Coordinator, Process Engineer, Production Supervisor
●Responsible for production activities of textile manufacturing area, producing first grade production using sub-coded raw material.
●Increased production by motivating employees to exceed budgeted production.
●Managed the Safety, Health and Environmental program for a DuPont contracted company, zero recordable injuries in 2002
●ISO Management Representative, Continuous Improvement Coordinator
1994 - 1998 United States Army
Special Electronic Device Repair & Supply Specialist
Education
1993
East Carolina University, Greenville NC
Bachelor of Science – Industrial Technology - Electronics
Business Administration Minor
PERSONAL & PROFESSIONAL REFERENCES AVAILABLE ON REQUEST
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