Customer Service Representative

Markiea Miller

Jacksonville, FL *****

ac177e@r.postjobfree.com - 904-***-****

Authorized to work in the US for any employer

WORK EXPERIENCE

Cashier

McDonald's - Jacksonville, FL - March 2016 to Present Taking orders, handling cash, providing customers with excellent customer service by greeting with a smile, also cleaning and mopping was also apart of my duties. Customer Service Representative

Agero - Clarksville, TN - October 2014 to March 2016 Responsibilities

Taking phone calls providing customers with roadside assistance in a rental vehicle and their cars. I answer every call to confirm customer safety and location to get help on way soon I can so Evey call was treated like an emergency

Accomplishments

Felt good getting a few compliment calls from customers who really like the customer service I gave them Skills Used

Excellent customer service and computer skills

Customer Service Rep

Convergys - Clarksville, TN - June 2012 to October 2014 Responsibilities

Take phone calls and use proper tools to assist customer on phone call providing an i can help you attitude and verifying customer before opening there account to provide any information to customer regarding their phone Bill or troubleshooting phone as well

Accomplishments

It was great i completed training and work over 90 days on the floor taking calls assisting customers Skills Used

Customer service rep and customer service skills

cashier

McDonald's - Clarksville, TN - November 2010 to June 2012 Responsibilities

Handle cash, serve food, take orders, clean, mop, sweep Accomplishments

Great all my workers felt as if i was a good worker Skills Used

Customer service, food preparation

EDUCATION

Diploma in Ged

Florida state college - Jacksonville, FL

SKILLS

Security officer (Less than 1 year)

CERTIFICATIONS/LICENSES

CDL Class A

November 2016 to Present

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