IT Manager
Resume:
Please feel free to
Contact me at:
+238952589
ac16yo@r.postjobfree.com
ac16yo@r.postjobfree.com
ac16yo@r.postjobfree.com
ahmedayman34
Sagher - Sheikh Zayed
City - Giza, Egypt.
Profile
Ahmed Ayman Mohammad Almokadam
Mini-feed
Dear Sir, as I am writing to you as one graduate from the INTEGRATED THEBES ACADEMY FOR SCIENCE www.thebesacademy.org Bachelor of Computer Science - Software Engineering Department (class 2001) I am now ICT Project Manager for less than 1 year in is equipped with state-of-the-art technology and equipment for the manufacturing of high quality Beverage & Aluminum Cans and Easy Open Can Ends www.mscanco-eg.com one of the Group Mahmood Saeed Collective Company www.mscc.com.sa WORLDCLASS status by the practice and excellence of customer service, international bench marking, total quality management and continuous improvement, so that we may compete successfully in any chosen market. Cover Letter
I would sincerely appreciate any insight you could provide me into your company. So if you are searching for a challenger, creative, enthusiastic, visionary, hard worker, good team member, easy learning and proven ability person, who can develop, implement, and enforce ICT policies and procedures then I am your man. so please consider my enclosed resume. With my present employer I am responsible for directing, managing, and coordinating all of the ICT related functions of the organization. My experiences makes me feel fully confident in my ability to research and analyze any technology related problems, issues, and requirements. Although successful in my career, I find most my skills moving towards my key strengths lie in the fields of performing hardware and software installation. I also have extensive experience of ERP Consultant,Business (Process- development- Procedures),KPI Creation Flowchart,Budget Plan, Training Plan,web development, managing ICT staff, network administration, maintaining servers. As a responsible leader I will always represent the views of my ICT program, and possessing superb communication skills means I can easily communicate with programmers, application experts and computer operators in order to exchange information and resolve problems.Right now I am seeking the next challenge in what has already been a successful career, and would be very happy to work for a company like yours that firstly has an existing highly trained workforce, and secondly where my abilities can be put to good use.I would very much appreciate an opportunity to meet up with you in person to discuss my application in more detail. In the meantime I would like to thank you for your time and expectantly wait to hear a positive response from you. Sincerely yours,
Ahmed Ayman Mohammad Almokadam
Objective: -
Professional: -
Core Qualifications: -
Soft skills: -
Personal skills and
competences: -
Language skills: -
IT skills: -
MY RESUME
Summary
I am seeking a challenging position in an organization that satisfies my Potentials & offers opportunities for an advanced promising career by effectively utilizing and improving my practical skills within a dynamic work group. Consummate ICT Leader adept at directing teams to solve network and system problems. Especially skilled at developing and implementing software and hardware updates and identifying and resolving computer problems. Specialize in ensuring cost- effective IT operations through hands-on management practices.
• Considerably adept at overseeing system operations and software updates.
• Profound knowledge of business systems and networks.
• Familiar with industry standard software applications.
• Outstanding ability to measure results through keen data observation.
• Excellent troubleshooting and problem solving skills.
• Strong communications and time management abilities. Skills and Expertise
Commercial: - Caring for your customers – putting customers first. Communication: - Report writing – effective writing – best practice for effective business writing – giving presentations – working with numbers – persuading with numbers.
Management and leadership: - Decision making – problem solving – make objectives happen.
Personal: - Plan your own development – working in teams. Sales: - Starting the sale – creating your sales plan – understanding your customer – communicating with the customer – sales presentations and demonstrations – progressing and closing the sale.
Motivator and energetic – hard worker – good leadership and guiding abilities – ability to learn – very fast learner – work under pressures. Arabic: - Mother tongue.
English: - Specify (Very good: reading – writing – verbal – business). French: - Specify (Fair: reading – writing – verbal – business). Turkish: - Specify (Less than fair: reading – writing – verbal – business). Operating Systems: -
Microsoft Windows (From Workgroups 3.11 to Win10)
Microsoft Windows server (From NT 3.1 to Win server 2016) Virtualization (Microsoft Hyper-V – VMware).
Linux (Redhat-Ubuntu-unbreakable-suse).
Unix (Solaris-AIX).
Applications: -
Office documents (Microsoft Office Document– MS Project –MS Visio) -OfficeSuite). Database (MS Access – (SQL – Oracle (Implementing and Maintaining)). E-Mail and Messaging (Outlook – Thunderbird - Exchange Sever). Security firewall and antivirus (Symantec – Node32- Kaspersky –TMG - Kerio) Remote support (Real VNC – TeamViewer – Net Support Inc. - Microsoft remote desktop).
IT skills: -
Environmental Systems
& Equipment: -
MY RESUME
Skills and Expertise
Backup and recovery and archive (Symantec backup exec - IBM Tivoli Storage Manager – IBM CM - Veeam).
Instant messaging IM (Outlook - Spark – openfire – Skype - WhatsApp). Barcode (Bartender - Seagull - NiceLabel).
Conference (Polycom – WebEx).
Draw and Graphic and web Design (SolidWorks eDrawings - Flash - Photoshop - RealDraw - MS Expression Web - Edraw Max - X-Rite). Mobile (Nokia –Microsoft windows – Android – blackberry – iOS). Attendance (Anviz Intelligent Management - iGuard). ERP (ECHO – Edit - AL Motkamel – CompactSoft – ECIS – Team Tech – eConnect - RenWeb - INFOR - Lighthouse Systems).
Network Design: -
A good LAN design is the key to success. To help you to make the right decision. Design focus on flexibility, reliability and manageability. Help management to choose the right LAN technology, plan for expansion and changes, plan for backup and recovery and plan for long term maintenance.
Structured Cabling: -
Employ Structured Cabling standard to reduce the cost of maintenance. Use Cat 5e/6 UTP cables for office area, use fiber optics for inter-office or long- distance connections.
Every connection is properly numbered.
Install conduits, wall jacks and patch cables.
Accommodate for changes and expansion.
Also pull cables for phone systems, video monitoring network, PoE (Power over Ethernet) network, fiber optics (long distance) network, and others special network typology.
Also offer Shielded Twisted Pair (STP) cables for special requirements. Network Hardware Installation: -
Install all necessary networking equipment.
Offer networking switches, routers, and wireless from many different brands (HPE Aruba- Cisco, Linksys, 3COM, DLINK).
Workstations and servers from (IBM, Lenovo, HP and Dell). Network printers from (Xerox, HP, Ricoh, Canon and Samsung). Rack cabinet (system max - Black Horse – Legrand) for secure and tidy environment. UPS (APC - system max) for power backups for important server and devices. NAS - Tape library - for backups.
Use a good system for telephone connections to reduce the cost (IP-PBX – PRI – AVAYA– Alcatel - CISCO – PANASONIC – PSTN – CN Netcom - video conference
(Polycom)).
Use a suitable internet service provider of the geographical nature of the place (ADSL
- leased line – WIMAX (InfiNet)).
Use a good barcode system tools to increase the quality (ZEBRA printers & scanners). Server and Workstation Installation: -
Install and configure your existing server and workstations to the network. Install Windows and Linux based servers.
File Server – share files and disks for secured access. Prints Server – share printer/scanner/fax/phones etc to reduce cost and complexity. Application Server – for shared applications such as ERP or databases. Active Directory – for secured and managed access. Environmental Systems
& Equipment: -
Industrial Field: -
MY RESUME
Skills and Expertise
Create login scripts to automatically configure existing and new workstations. Anti- virus server to manage risks.
Install Linux based Cloud Server to further reduce cost and complexity. Security: -
Install backup and recovery software.
Install firewall/UTM system to protect your internal network (Labris – Fortinet – Sophos – SonicWALL).
Install anti-virus and anti-spam software.
Create user and group logins and apply access restrictions. Create file system level, device level (RSA SecurID), application level and group- policy level restrictions and controls.
Install the system for optimum security cameras (CCTV - IP) (Panasonic - Samsung) and electronic locks and attendance Systems. (Anviz – IGuard) Assist in the installation of fire systems and learn how to manage and maintain it if necessary.
Assist in the installation of sound system and learn how to manage and maintain it if necessary.
Interactive Data Show & Evaluation System: -
Dealing with Most of the Projectors brand - Smart Board – 3D Printers. Enterprise evaluation System ((Map Test) www.nwea.org). Training and Documentation: -
Train users on how to use every shared resource.
Provide documentation on the network structure and device configuration. Provide documentation on backup and recovery plan and other routine procedures (such as adding new users).
Maintenance: -
Low cost maintenance and support service after the project is implemented. Routine maintenance includes system updates, performance monitoring, reports on critical events, and other regular user level support.
Experience
ICT Project Manager 1\6\2016 - Present
Makkah for Industry & Trading RigwaFarms K63 - Cairo-Alex. Desert Road. I am now ICT Project Manager for less than 1 year in is equipped with state-of-the-art technology and equipment for the manufacturing of high quality Beverage & Aluminum Cans and Easy Open Can Ends www.mscanco-eg.com one of the Group Mahmood Saeed Collective Company www.mscc.com.sa WORLDCLASS status by the practice and excellence of customer service, international bench marking, total quality management and continuous improvement, so that we may compete successfully in any chosen market. Our Customer: -
Experience
ESSENTIAL DUTIES AND RESPONSIBILITIES: -
. An ICT project manager is involved with an information technology or communications project from the planning stages through to the implementation of a solution.
. The manager assigns tasks, develops a time line and sets the budget for the project. Other responsibilities involve coordinating meetings between team members and monitoring their ongoing progress.
. This professional must ensure the team have resources available to complete tasks - which may include materials, outside services or additional workers.
. Additional Duties.
. During the planning stage of a project, the manager develops the scope and goals for the team during each step in the process.
. Planning also includes the development of criteria of measurable data to determine the success of a project.
. Prior to encountering any obstacles, it's important to establish contingency plans with backup resources and accommodations for prospective delays. Communication is vital as a project proceeds, keeping allied departments abreast of progress and changes.
ICT Manager 1\9\2009 – 31\8\2013
MEGA TEXTILE S. A. E Sadat city industrial free zone. MEGA TEXTILE S . A . E www.megatex.com.eg
is working in one of the industrial free zones in the field of garment industry and exported all over the world, one of the group KIPAS HOLDING www.kipas.com.tr/en/
Our Customer: -
ESSENTIAL DUTIES AND RESPONSIBILITIES: -
. Putting together cost estimates, human resource requirements, work plans and time schedules for ICT projects.
. Leading the ICT Support team in implementing new systems/upgrading old ones & also solving complex problems.
. Leading the design & implementation of new technology in the company as determined by its requirements.
. Ensuring that the ICT team is always focused on the company’s ICT requirements & delivers an outstanding service.
. Keeping an eye on all the businesses ICT setup by tracking, monitoring and reporting on company operations.
. Drawing up the company’s ICT budget in consultation with all business divisions, senior managers and key staff.
. Identifying staff development and training needs and then putting together bespoke training packaged for them.
Industrial Field: -
MY RESUME
Industrial Field: -
Education Field: -
MY RESUME
Experience
System Administrator 1\11\2008 – 31\8\2009
Unionaire Company 6 October city industrial zone.
the Mother company of several growing and diversified companies in the field of home appliances, manufacturing and distribution Equipped with the highest-quality technology for production and quality control, Unionaire earned its place in the top 10 manufacturers worldwide in the field of Air-Conditioning systems, Stoves, Screens, Washing Machines and other home appliances, Water heaters, Refrigerators, Digital filters, Fans, Deep freezer. ESSENTIAL DUTIES AND RESPONSIBILITIES: -
. Responsible for all aspects of systems administration including networks, applications, databases, barcode, and telecommunications. This includes implementation, configuration, coordination, control, maintenance, troubleshooting, security, usage monitoring and the development of specialized system procedures.
. Also performs basic systems security administration functions, including creating customer profiles and accounts, monitors and manages system resources, including CPU usage, disk usage, tape backup systems; performs systems backups and recovery procedures; writes or modifies basic scripts to resolve performance problems; maintains system documentation and logs; performs or assists in troubleshooting and diagnosing production problems; maintain network security authentication including IP telephony security, application security; administer secure links with public key encryption, anti-virus, user authentication; provide monitoring and primary response and intervention for information technology related security incidents and violations; keep current with new security and network monitoring technologies, applicable laws and regulations.
Manager of Technology & Innovation 1\6\2015 - 30\5\2016 Wicks Of Knowledge 6 October city.
Wicks Of Knowledge Company is an educational institution designed to enrich s tudent’s academic, physiological and mental capabilities. Our projects: -
Highlands School Of Egypt - World Knowledge School ESSENTIAL DUTIES AND RESPONSIBILITIES: -
. Develop and implement a strategic vision for the use of technology in the district in both the academic and infrastructural systems.
. Support the carrying out of the District’s strategic plan.
. Maintain knowledge of and communicate current research findings and forecasts related to the effective use of technology in the school’s educational program.
. Provide current, cutting-edge information to support decision-making on academic and administrative technology matters.
. Serve as the primary leader for the district’s 1 to 1 computing initiative, developing rollout strategies, planning and conducting teacher training, and communicating with and presenting to students and parents as the program is launched. Education Field: -
MY RESUME
Experience
Partner with members of the community to articulate mission values and connections between ethics and technology.
. Champion changes in curriculum design and delivery in conjunction with administrators.
. In collaboration with the Executive Director of Academic Programs or designee; oversee professional development of staff on the integration of technology into the curriculum. Will also at times provide direct professional development.
. Ensure that all educators have access to the appropriate tools for 21st century learning.
. Focus on ensuring that network and other technology resources are used safely and responsibly rather than limiting access.
. Eliminate the status quo in order to implement new technology applications, best practices and supports.
ICT Manager 1\9\2013 – 30\5\2015
El Banafseg Educational Services New Cairo.
Bedayia International School www.bedayia.com An develop global- minded learners, who have profound beliefs in their culture, values and heritage, to enlighten the future by significant contributions, One of group www.alrabat.net Company.
ESSENTIAL DUTIES AND RESPONSIBILITIES: -
. Oversee all administrative aspects of technology programs and services in the district, including infrastructure implementation and maintenance, support of educators and support staff in the use of hardware and equipment and management.
. Evaluate the performance of technology department employees and oversee training and support to enhance contributions.
. Oversees the delegated responsibility of designing, developing, analyzing and enhancing school district based programs and applications.
. Oversees the delegated responsibility of isolating, researching and resolving complex problems or issues for critical district applications
.Explore contracting with cloud-based and out-sourced services and negotiate advantageous contracts when appropriate.
. Effectively allocate and manage resources to support strategic priorities and initiatives.
. Provide leadership in the purchase and acquisition of new technology and equipment. Consults with appropriate stakeholders to coordinate, evaluate and recommend and purchase new technology and equipment.
. Possess the understanding of industry-standard related practices and procedures of regulations and guidelines as they relate to the purchase and use of software (specifically copyright laws and the use of licensed equipment and materials.
. Develop and monitor annual instructional technology and technology operations budget in cooperation with appropriate stakeholders.
. Professionally represent the schools and the District in interactions with parents, community, staff, and students and resolve conflict in a professional manner.
. Comply with applicable District, state, local and federal laws, rules and regulations.
. Respond willingly to emergency situations outside of the standard work schedule.
. Pitch in where needed even if it’s outside of formal domain.
. Perform other duties as assigned by the Superintendent.
. Attend work regularly.
Call Center Field: -
Travel & Tourism Field: -
IT Outsourcing Field: -
MY RESUME
Experience
Team Leader 1\5\2007 – 31\10\2008
Teleperformance Shoubra, Cairo.
the worldwide leader in outsourced omnichannel customer experience management.
Our Customer: -
ESSENTIAL DUTIES AND RESPONSIBILITIES: -
. Administered performance management by diagnosing improvement opportunities, provided effective feedback, trained and utilized corrective action plans to meet operational objectives.
. Determined problem areas to recommend revised policies and procedure for the Call Center and monitor calls to determine customer service needs.
. Handled complex calls, conduct special research and complete impromptu assignments to respond to interagency and day to day operational issues.
. Conducted team meetings on policy and procedure and training staff on legacy applications.
Assitant IT Manager 1\4\2005 – 30\4\2007
WEFADA Dokki – Giza.
ARAB TRAINING AND TOURISM CONSULTANCY.
Our Customer: -
Travel Agencies Egypt and Saudi Arabia, the Saudi Ministry of Hajj and the Egyptian Ministry of Tourism
ESSENTIAL DUTIES AND RESPONSIBILITIES: -
. Checking daily backups, all system interfaces, server hardware and logs. Supervision of IT supervisors and clerks.
. Assign IT Staff daily jobs and check lists, train them on all needed theoretical and practical procedures, trouble shooting and support with in corporate standards.
. Claim suppliers for any Software/ Hardware conflicts. Follow up all claims that are being forwarded to IT Dept., apply the theory of trouble tickets.
. Documenting, archiving all correspondence and troubleshooting, follow up suppliers’ visits and maintenance.
. Develop and adapt any ideas that bring IT services to higher level.
. Recovers any gaps that might face IT Dept. Assist existing/new properties when it is required, with approval of IT Manager.
Technical Support Administrator 1\6\2001 – 3\1\2005 ABOU EL DAHAB Dokki – Giza.
Outsourcing company Computers & Computer Equipment Hardware Sales Service Supplies Parts & Accessories.
Our Customer: -
Faisal Islamic Bank - Embassy of India - Georgian Embassy - Masha Business Corporation.
IT Outsourcing Field: -
Academic Qualification: -
Professional
Qualification: -
MY RESUME
Experience
ESSENTIAL DUTIES AND RESPONSIBILITIES: -
. Installing and configuring computer hardware, software, systems, networks, printers, scanners and more.
. Planning and undertaking scheduled maintenance upgrades.
. Talking to clients and computer users to determine the nature of problems. Responding to breakdowns.
. Investigating, diagnosing and solving computer software and hardware faults. Repairing equipment and replacing parts.
. Supervising junior engineering and technical staff. Agreeing call-out timescales. . Obtaining replacement or specialist components, fixtures or fittings.
. Ensuring compliance with health and safety legislation. Checking computer equipment for electrical safety.
. Maintaining records of software licenses. Managing stocks of equipment, consumables and other supplies.
Educational Qualification
INTEGRATED THEBES ACADEMY FOR SCIENCE.
Faculty of Computer and Management Sciences.
Software Engineering Department
B.Sc. Degree in Computer Science with grade (Good) 1/9/1997 – 1/6//2001 Joseph Sebaey Experimental School distinct.
Literature department.
High School with grade (Good) 1/9/1994 – 1/6//1997 KSAD Development of Learning Methods
Project Management Professional (PMP) Certification Preparation Course 2\9\2015 KSAD Development of Learning Methods
ITIL V3 Certification Preparation Course 11\2\2015 Natural and Human Resources Development Center at the Institute of African Research and Studies - Cairo University
International Arbitrator in Investment Disputes 29\9\2013 Arab Council for Graduate Studies and Scientific Research International Arbitrator in Banking Disputes 29\9\2013 The International Arbitration Organization and the American Institute for Training and Development
International Arbitrator in
intellectual property contracts and information security 29\9\2013 Professional
Qualification: -
Name: -
Date of birth: -
Home address: -
Landline: -
Mobile: -
E-Mail: -
MY RESUME
Educational Qualification
Softline Company.
SYMANTEC BACKUP EXEC 2010 / NETBACKUP / STORAGE FOUNDATION / VERITAS CLUSTER TEMPLATE.
Certificate of attendance (VERITAS Enterprise Administrator Console). 22\6\2011 Prosoft Information Systems Company
-IBM Backup and Recovery and Archive Solution.
-IBM Tivoli Storage Manager.
-IBM Tivoli Storage Manager for Virtual Environment.
-IBM Tivoli Storage Manager Fastback.
-IBM CM6.
Certificate of attendance (Tivoli & CM Console Operator) 11\4\2011 American Chamber of Commerce in Egypt (AmCham)
Human Resources workshops.
Sales & Marketing workshops.
Info. Technology Workshops.
Management workshops.
Business Etiquette & Protocol.
Certificate of attendance. 1\8\2009
IMC grant for factories and companies (Synergy).
Microsoft Certified Systems Engineer (MCSE2003).
Microsoft Certified Application Specialist (MCAS2007). Cisco Certified Network Associate (CCNA).
Certificate of completion 7\8\2007
IMC grant for factories and companies (Computek)
CompTIA A+.
CompTIA N+.
CompTIA S+.
CompTIA L+.
Certificate of completion. 19\3\2006
PERSONAL DETAILS
Ahmed Ayman Mohammad Almokadam
March 9, 1980
15 El-Mostasmer El-Sagher - Sheikh Zayed City - Giza, Egypt.
+238952589
+201********* - +201********* - +201*********
ac16yo@r.postjobfree.com-ac16yo@r.postjobfree.com-ac16yo@r.postjobfree.com Skype: -
Place of birth: -
Nationality: -
Military service: -
Marital status: -
National ID: -
Passport: -
Private driving license: -
Memberships: -
Achievements: -
Interests and hobbies: -
Referees: -
MY RESUME
PERSONAL DETAILS
Ahmedayman34
Mohandseen – Giza – Egypt.
Egyptian
Exempt
Married and count 3 children - My wife HOD for Elementary section at American International School.
A01381953
1834390
Member of the General Union of International Arbitration advisors and experts of information security.
An active member of Zayed Sporting club.
An active member of TERSANA Sporting club.
Save money for the company by: -
Set up WiMAX project and PRI serves because of the geographical location of the company.
Assistance in business process without use a consultant company specializing in this. Research methodology
Electronic games
Literary criticism
Handicrafts
football
Humanitarian aid
Interested Jobs: -
(Technical and Network support Engineer – ICT Customer Services – ICT Pre-Sales - ICT Team Leader – ICT Supervisor – ICT Senior - System Administrator – Network Administrator - System Engineer – ICT Specialist – ICT Consultant - ICT Manager Assistant - ICT Manager - ICT Project Manager - ICT Dirictor) Alaaeldin Sheha - 010******** - ac16yo@r.postjobfree.com - Marketing &Sales Dir. Abdulrahman Ghalwash – 012******** - ac16yo@r.postjobfree.com – Ownership
Contact this candidate