Sales Service

Krunal Patel

Team Player, Hard Working, Project Oriented etc.

Simpsonville, SC 29680

***************@*****.*** - 215-***-****

My aim in life is to be successful in my field of work & motto is to preserve to the highest point & secure a position where I can effectively contribute my skills and abilities. Authorized to work in the US for any employer

WORK EXPERIENCE

Field Service Technician 3

Charter Spectrum - Greenville, SC - September 2016 to Present Core Responsibilities:

- Performs applicable FT-3 duties, multi-product installations re-connections, requested and non-pay disconnects, and additional outlets for residential and residential-like products. Completes installations from tap including troubleshooting the forward and return path in the drop from the tap to the customer's equipment for multiple services to customer equipment in single and multiple family dwellings including pre-wired units; perform installations adhering to Charter guidelines. CommTech 3, Installation & Service

COMCAST - Harrisonburg, VA - November 2015 to September 2016 Core Responsibilities:

- Performs applicable CT 2 duties, multi-product installations re-connections, requested and non-pay disconnects, and additional outlets for residential and residential-like products. Completes installations from tap including troubleshooting the forward and return path in the drop from the tap to the customer's equipment for multiple services to customer equipment in single and multiple family dwellings including pre-wired units; perform installations adhering to Comcast procedures and safe work practices, NEC and NESC requirements, and local ordinances in order to provide services to the customer. General Manager

Pooja Group, LLP D.B.A Quality INN - Anderson, SC - October 2013 to January 2015 Responsibilities

Planning and organizing accommodation, promoting and marketing the business; managing budgets and financial plans as well as controlling expenditure; maintaining statistical and financial records; setting and achieving sales and profit targets; analyzing sales figures and devising marketing and revenue management strategies; recruiting, training and monitoring staff; planning work schedules for individuals and teams; meeting and greeting customers; dealing with customer complaints and comments; addressing problems and troubleshooting; ensuring events and conferences run smoothly; supervising maintenance, supplies, renovations and furnishings; dealing with contractors and suppliers; ensuring security is effective; carrying out inspections of property and services; ensuring compliance with licensing laws, health and safety and other statutory regulations.

Accomplishments

The impact thus far that I have made is bring the occupancy of the hotel up since last year. Also, I have my certification as a owner and manager for choice hotels. Skills Used

Communication, computer skills, etc.

Sales Associate

Best Buy - North Wales, PA - September 2012 to June 2013 Ensure each customer receives outstanding service by mystery shop standards, maintain awareness of all promotions and advertisements, execute the daily operational, day-to-day goals and priorities assigned by store management, assist in the training and development of peers, uphold merchandising and store cleanliness standards, responsive of safety issues, conscious of shoplifting activity, answer customers’ questions and provide information, as well as selling a complete solution to their needs. Motorboat Mechanics and Service Technicians

U.S. Navy - Norfolk, VA - September 2006 to March 2011 Repair and adjust electrical and mechanical equipment of inboard or inboard-outboard boat engines. Engineman Petty Officer Second Class

U.S. Navy - Norfolk, VA - September 2004 to March 2011 Supervise and coordinate activities of crew engaged in operating and maintaining engines, boilers, deck machinery, and electrical, sanitary, and refrigeration equipment aboard ship. EDUCATION

Bachelor's of Science in Software Development and Security University of Maryland University College - Adelphi, MD 2015 to 2018

Bachelor of Science in Computer Networking and Security University Of Maryland University College - Adelphi, MD 2010 to 2014

SKILLS

Active Listening, Critical Thinking, Quality Control Analysis, Microsoft Office, Computer Networking, LAN- WAN, TCP/IP, Computer Hardware Installation, etc.. MILITARY SERVICE

Service Country: United States

Branch: United States Navy

Rank: Petty Officer Second Class

September 2004 to March 2011

Supervise and coordinate activities of crew engaged in operating and maintaining engines, boilers, deck machinery, and electrical, sanitary, and refrigeration equipment aboard ship. Also repair and adjust electrical and mechanical equipment of inboard or inboard-outboard boat engines. ADDITIONAL INFORMATION

Upbeat, enthusiastic, and punctual with an excellent work ethic.

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