LISA BLANCHARD
Oak Park, IL 60304
**********@*****.***
SUMMARY
Reliable, competent administrative assistant with 20+ years of excellent administrative support in various industries the last six in a clinical setting. Excellent customer service and written communication skills. Determined to incorporate my experience, strong work ethic and medical billing/coding training in a healthcare setting.
HIGHLIGHTS
Certified medical billing and coding competencies, knowledge of practice management software (Medisoft) similar to EPIC; patient scheduling, posting, revenue cycles; electronic billing, CMS-1500, insurance application and follow-up, medical terminology, medical ethics, managed care, HIPAA laws
Great judgment, discretion and organizational abilities
EXPERIENCE
Part-time Administrative Assistant, Kori Levos Skidmore PhD, Clinical Psychologist, Oak Park, IL
2010 - Present
Liaison between Dr. Skidmore and third-party billing company, schedule appointments, process payments, create self-pay client invoices, obtain insurance payment information via national insurance provider website, generate and execute bank deposits, draft and send correspondence, create patient files, process incoming and outgoing correspondence, order and maintain office supplies and equipment, maintain waiting area and therapy room.
Part-time Sales Associate, Carson’s North Riverside, IL
11/2015 – Present
Handle high volume transactions in a demanding setting. Execute all areas of POS transactions with various tender, coupon and administrative account applications. Answer inquiries, provide merchandise suggestions and promote instant credit. Experience with high-level multitasking, cashiering, recovery and customer service. Open, balance, and close cash registers. Collaborate with team-members to recover the store after sales shift ends. Operate effectively with a lean staff and shifting assignments.
EDUCATION
Health Information Technology: Computer Insurance Billing/Medical Billing & Coding Course
Triton College – River Grove, Illinois
Associate in Applied Science Degree, Secretarial Services Program
Robert Morris University – Chicago
CERTIFICATIONS
AHIMA Certified Coding Associate (CCA) Certification – 7/25/2017
Certified Billing and Coding Specialist (CBCS)
National Healthcare Association – 5/2017