Receptionist

AMANDA "MANDY" BIERMAN

**** **** **. ● Houston, TX 77036 ● 713-***-**** ● ******.*******@*******.***

OBJECTIVE Seeking a full time position where expertise in handling phones calls, managing supplies, greeting clients, and working together with colleagues or individually will be fully utilized in a company where I can use my experience as well as increase operational efficiency.

EDUCATION Texas A&M University, College Station, Texas May 2017 Bachelor of Science in Agricultural Leadership and Development Minor in Parks and Natural Resource Management

GPR: 3.64

Cum Laude Honors Distinguished Student Award

Blinn College, Bryan, Texas August 2012- December 2014 GPA: 3.05 for 54 hours

TECHNICAL Microsoft Word Certified Power Point

SKILLS

WORK

Speed & Sport Chrome Plating (seasonally) Houston, Texas May 2014-May 2017

Specialized in show quality triple chrome plating for automotive, motorcycles and decorative applications

Manager (Shipping Department)

● Recorded jobs by taking up to 20 photos daily to document customer job orders

● Shipped out jobs- conducted quality checks and ensured accounts shipping information

● Assembled wooden crates up to 6 feet in length for outgoing shipment

● Maintained inventory for all shipping materials

Receptionist

● Improved customer service with regular communication and project status updates

● Developed company’s social media page, increasing brand awareness

● Problem solved with any issues on turnaround time with customer orders

● Processed billing transactions

Planet Beach Contempo Spa(seasonally) Houston, Texas May 2012- May 2014 Receptionist

● Trained 3 employees in answering phone calls and how to set appointments.

● Scheduled appointments for customers

● Followed all Texas Health Codes

● Coordinated Spa Consultants with customers and each of their specific services

● Solicited potential customers to come in and try out spa services and products

● Marketed benefits of spa services to customers

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