Customer Service Manager
Resume:
Jose Mendez
********@*****.***
Work history
March 9, 2015 – April 5, 2017
TSA Screening Supervisor
(Independent Contractor)
Kuehne - Nagel Air Freight Company
In charge of securing, screening and loading cargo that ships around the world. Knowledge of shipping and handling, inventory.
Knowledge of ETD machines (Explosive Trace detectors) Fork lift certified with experience in warehouse surroundings of 5 years and counting
Knowledge of,manifests, spreadsheets, warehouse log in systems . Supervisor – Lenard Williams
United Parcel Service (UPS) Full Time Driver
January 11, 2012, - December 20, 2015
8330 Sweetwater Ln, Houston, Tx 77037
Manager - Danny Arroyo
Driver Supervisor - Matt Sacko
Driver experience 3 Years
I drove every size delivery truck ranging from 20 to 25 feet long . I drove Bobtails ranging from 30 to 35 feet long.
Able to drive manual,and automatic transmission with no problem or hesitation. Was driving for 3 years in highways, commercial business areas, and residential areas with no accidents. I have a perfect driving record with no points deducted of my license . I have never had speeding tickets or any type of traffic violations. I am great with maps, and great knowledge of the Houston area, I was born and raised in Houston, Tx.
Experience/ Customer Service
My responsibilities consisted on delivering parcels to all the greater Houston areas. In particular to the Woodlands, TX business district, Woodlands mall, and every residential area. I have 2 years of dealing with customer expectations, complaints and overall satisfaction. With constant schedules changing, delivery times and dates I kept a very good routine of satisfying the customers by paying attention to every detail with persistent motivation. I always met delivery schedules and strict deadlines with constant, and precise navigation.
*February 18, 2009 – March 20, 2010
Baker Hughes Inc
Janitor
Was in charge of cleaning,dusting, polishing and vacuuming over 55 offices in the greater Woodlands, tx area. My duties also included closing and making sure every office was closed after my job was complete . I was tasked with this job by my self and excelled .
Cook / Cashier
Taqueria Zuleyma
April 5, 2008 – march 10, 2009
Manager Cristina Zelaya
* Cashier experience with great communication, organization, and accurate with money. In charge of cleaning out the register every night. Counting end of the day sales, and inventory for the store . And well as rotating inventory,mopping, sweeping, polishing floors.
Have experience as a fry cook, dishwasher I come from a family of successful restaurant business. I have experience with temperatures, and sanitation. As well as great customer service.
Education
High School Diploma
Graduated - 2008
Aldine Senior High School
GPA 3.0
Able to type 55 wpm
Speak English
Speak Spanish
Contact this candidate